Protecting You and Your Information

JEA is committed to protecting your personal information. We're also committed to providing you with resources to help you recognize scams and other fraudulent activities.

Occasionally, scam artists will pretend to be JEA employees in order to take advantage of unsuspecting customers. Know what to look for by reviewing the most common types of scams.
Scam Alerts

What’s the worst that could happen if someone hacks into your JEA online account?
Account Security

What energy-saving products should you be wary of?
Consumers Beware