- About
- 2021.02.17 JEA Announces New Leadership Team
- 2021.03.11 JEA Receives First Place Safety Award from Florida Municipal Electric Association
- 2021.06.15 JEA Names Theodore B. Phillips Chief Financial Officer
- 2021.07.13 JEA Announces New COO and VP of Financial Services
- 2021.08.17 JEA Builds Out Leadership Team with Hiring of Chief External Affairs Officer
- 2021.09.15 JEA Names New Chief Information Officer, VP of Technical Services
- 2021.09.30 Ricky Erixton, JEA Vice President of Electric Systems, Named to SERC Reliability Board of Directors
- 2021.09.30 Ricardo “Rick” Morales III Appointed to JEA Board of Directors
- 2021.11.03 JEA Receives Statewide Recognition for Programs that Build Community
- 2022.01.06 JEA Names its First Director of Diversity, Equity & Inclusion
- 2022.01.07 JEA Reducing Carbon Emissions with Closure of Plant Scherer Coal-fired Unit
- 2022.01.17 Statement on Holiday Road Sewer Overflow
- 2022.01.27 JEA Names Mark Stultz Vice President, Communications
- 2022.02.11 JEA Honored as Outstanding Utility by Florida Urban Forestry Council
- 2022.04.08 Steven Selders Promoted to JEA Vice President, Application Delivery and Enterprise Architecture
- 2022.04.26 JEA Managing Director & CEO Jay Stowe, Appointed to Electricity Subsector Coordinating Council
- 2022.06.01 JEA Partnering with Customers to be Ready for 2022 Hurricane Season
- 2022.06.08 JEA Announces Next Generation of Customer Experience Delivery
- 2022.06.13 JEA Presents Environmental Stewardship Award to Evoqua Water Technologies
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- Backflow
Backflow
Backflow is the flow of water in the wrong direction from a customer's water system into the public water supply. Backflow may be caused by back pressure or back siphonage.
A backflow preventer is a mechanical device that prevents water from entering the public water supply. When an irrigation system using reclaimed, pond or well water is present, backflow devices are required on the JEA drinking water line to prevent water from these auxiliary systems from contaminating the public drinking supply.

Residential Backflow Prevention Devices
Since 1990, the Florida Building Code has required that residential irrigation systems have a backflow preventer. The state requires that homeowners have the device tested every two years to prevent contamination of the public drinking water.
Learn more about Residential Backflow Requirements
Commercial Backflow Prevention Devices
The City of Jacksonville Building Inspection Division has required the installation of backflow preventers on all commercial fire sprinkler service lines, irrigation lines and potable water lines. Commercial assemblies must be tested every year.
Learn more about Commercial Backflow Requirements
Qualified Backflow Prevention Vendors List
JEA’s qualified vendor program is offered to customers for their convenience in choosing a vendor who meets our requirements to test, repair, replace and install backflow preventers.
Find a JEA Qualified Backflow Prevention Vendor
Forms
For More Information
- JEA Cross Connection Control Policy
- Florida Administrative Code Chapter 62-555
- Contact JEA's Cross Connection Control Department: (904) 665-4410 or backflow@jea.com
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Learn about all the ways JEA helps Northeast Florida families, businesses and our community thrive and how we can help you do more.
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Water Supply
JEA delivers more than 110 million gallons of water each day to our customers. We regularly test the water we send to customers to ensure its safety, as outlined by federal and state regulatory agencies. Our state-of-the-art technology monitors our water supply grid to bring fresh, clean water to your home. We work hard to help our customers learn how to conserve Northeast Florida's most precious resource, the Floridan aquifer, so that we may continue to benefit from it for generations to come.
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Wastewater
JEA's sewer collection system handles more than 70 million gallons of wastewater every day. Our waste collection and treatment system consists of more than 3,700 miles of collection lines, over 1,200 pumping stations and fourteen sewer treatment plants.
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Business Resources
JEA recognizes what your business means to our community and understands the challenges you face every day. Our suite of tailored business solutions can help make running your business easier.