JEA Earns Two Statewide Reliability Awards for Improved Power Restoration

2026-05-21

JACKSONVILLE, FL (May 21, 2026) – JEA received recognition for significant improvements in electric reliability and service restoration for its customers, earning two reliability awards from Florida Municipal Power Agency, a wholesale power agency owned by municipal electric utilities across Florida. 

FMPA General Manager and CEO Jacob Williams praised JEA’s continued progress in electric reliability during the JEA Board of Directors meeting on May 19. Over the past year, JEA achieved the lowest annual outage duration in its history — a 33% improvement since 2024.  

“That’s a standard everyone in the industry would love to have. Those are some of the fastest restoration times in the state,” Williams said. “Part of the reason is that your team is there immediately to work with customers.”   

Williams announced that JEA earned two 2025 FMPA Reliability Awards in the Extra Large municipal utility category: 

• The Duration Award for achieving more than a 10% improvement in outage duration. 
• The Momentum Award for achieving the largest improvement in outage duration.  

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About JEA

JEA is a municipal utility providing safe, reliable and affordable services to more than one million residents across four Northeast Florida counties. JEA is not owned by investors and does not earn a profit. It was created by the City of Jacksonville to meet the electricity and water needs of those who live in Jacksonville and surrounding communities. JEA’s 2,200-plus workforce is dedicated to meeting customer needs, both today and for generations to come, while protecting our precious natural resources and supporting our region’s growth and economic development. Learn more at jea.com.

Media Contact

Karen McAllister
media@jea.com | 904-665-5500

Category:

• corporate
• customer
• electric