JEA Initiates Independent Workplace Review and Employee Engagement Survey

2026-03-18

JACKSONVILLE, FL (March 18, 2026) – JEA today announced that it is taking proactive and deliberate steps to ensure a safe, respectful, and productive work environment for all employees. In response to recent allegations regarding workplace culture, JEA is initiating an independent, third-party review while also conducting a comprehensive employee engagement survey. JEA is following its own internal processes with this independent review. 

JEA has engaged its outside employment law firm, Jackson Lewis, to coordinate the independent review. Jackson Lewis will retain Cherie Silberman, an experienced employment law attorney and workplace investigator based in Tampa, to conduct the assessment. Silberman has no prior relationship with JEA, ensuring a fully independent and impartial process.

The review is expected to begin in early April. As part of her work, Silberman will evaluate JEA’s employment policies, conduct interviews with leadership and employees, and take any additional steps necessary to provide a thorough and objective assessment.

No JEA employee, including members of management, will participate in or influence the investigation process beyond administrative coordination such as scheduling and providing requested documentation.

In addition to the independent review, JEA will conduct an employee engagement survey administered by Energage in mid- to late- April. The results of both the independent review and the employee survey will be reported directly to the JEA Board of Directors. 

 # # #

About JEA

JEA is a municipal utility providing safe, reliable and affordable services to more than one million residents across four Northeast Florida counties. JEA is not owned by investors and does not earn a profit. It was created by the City of Jacksonville to meet the electricity and water needs of those who live in Jacksonville and surrounding communities. JEA’s 2,200-plus workforce is dedicated to meeting customer needs, both today and for generations to come, while protecting our precious natural resources and supporting our region’s growth and economic development. Learn more at jea.com.

Media Contact

Karen McAllister
media@jea.com | 904-665-5500

Category:

• corporate
• customer
• electric