JEA Ready for Potential Hurricane Milton, Advises Customers to Prepare
2024-10-06
JACKSONVILLE –- JEA leaders are monitoring Tropical Storm Milton and will be prepared to respond to storm impacts here in Northeast Florida.
The tropical storm is expected to become a hurricane late Sunday or early Monday, and heavy rainfall will be a widespread threat for Florida. Consistent heavy rainfall over the next several days could total 6 inches or more in Northeast Florida, particularly along the coast, according to forecasts. Tides into Jacksonville may increase to 3 to 5 feet above normal Wednesday evening due to moderate onshore winds north of the storm track.
JEA customers should be prepared for flooding and possible power and water outages later this week.
Before the storm, JEA encourages residential and commercial customers to visit jea.com/storm to ensure their contact information is up to date and to register for power restoration alerts.
Customers also can prepare by:
- Ensuring supply kits are stocked.
- Reviewing family or business emergency plans.
- Bringing loose outdoor items indoors.
- Ensuring trees are trimmed near your home or business.
- Charging cell phones and mobile chargers.
Outages and Safety
Once the storm passes and weather reports indicate it is safe, JEA immediately enters the restoration phase of our emergency operations. We ask for patience as crews assess the outages caused by the storm. JEA crews will work safely to restore services.
There are three ways to report an outage:
- Visit jea.com/outage to view JEA’s Electric Outage Map and report an electric or water outage.
- Call (904) 665-6000 to use our automated system.
- Text OUT to 69532 (MyJEA).
About JEA
JEA is a municipal utility providing safe, reliable and affordable services to more than one million residents across four Northeast Florida counties. JEA is not owned by investors and does not earn a profit. It was created by the City of Jacksonville to meet the electricity and water needs of those who live in Jacksonville and surrounding communities. JEA’s 2,200-plus workforce is dedicated to meeting customer needs, both today and for generations to come, while protecting our precious natural resources and supporting our region’s growth and economic development. Learn more at jea.com.
Media Contact
Karen McAllister
media@jea.com | 904-665-5500
Category:
- customer
- storm
Explore Solutions and Save
Learn about all the ways JEA helps Northeast Florida families, businesses and our community thrive and how we can help you do more.
Related Links
-
Storm Center
When a storm knocks out power to our area, we work as quickly as safety permits to restore service so your life can get back to normal. And with your help, we can make this process happen even more smoothly and efficiently.