Manage Your Account Anytime, Anywhere

Sign In Or Create a jea.com Account
Whether you’re at home or on the go, jea.com online accounts give you secure access to everything you need in one place. Online accounts make managing your services easier and more convenient than ever. From paying your bill and setting up account alerts to monitoring your usage with our new usage tools, your online account will give you more control and access to manage your account anytime, anywhere. Pay online with your bank account or credit/debit card. You can even schedule a payment for set-it-and-forget-it convenience.
Explore the Benefits
Monitor and Track Consumption
Our online usage tools put your consumption at your fingertips, making it easier to track and manage your utility costs each month.
Billing and Payment Options
Online accounts make billing simple. From securely viewing and paying your bill to choosing the payment option that works best for you, everything can be managed directly from your jea.com account.
Account Alerts
You can receive an email or text when your consumption or your bill pay amount reaches a certain level by signing up for accounts alerts directly from your jea.com account.
View And Track Outages
With an online account, you can report an outage or service issue directly from your computer or smartphone.
Explore Solutions and Save
Learn about all the ways JEA helps Northeast Florida families, businesses and our community thrive and how we can help you do more.
Related Links
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Residential Account Policies and Forms
Check out some helpful forms and policies for residential customers.
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Commercial Forms and Policies
Helpful forms and policies for commercial customers
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Guest Pay
Using JEA's Guest Pay option is simple! With Guest Pay, credit and debit card payments can be made to any account by simply entering a valid JEA account number.