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Moving? Transfer Your Utility Service Online

There are lots of last-minute things to do when moving to a new home. That’s why we’ve made it easy to cross one thing off your list. If you move within our service territory, all you need to do is transfer your present electric and/or water service. Simply complete a transfer request (up to 30 days before the desired transfer date) and we'll take care of the rest.

Set Up a Service Transfer Now

You will need to pay a small account establishment charge - it will be applied to your first bill at your new address.

No Paper Towels or Wipes in the Toilet

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Remember, only toilet paper and human waste should go down your toilet. Flushing anything else, including paper towels, can damage JEA’s wastewater system and create dangerous (and disgusting) blockages called fatbergs.

Learn what you can and cannot flush

Related Links

  • Residential Forms and Policies

    Check out some helpful forms and policies for residential customers.

  • Service Charges

    JEA is required to assess a service charge for certain work performed. Here is a listing of those service charges.