Report a Streetlight Issue

Help keep our neighborhoods safe by reporting streetlights out. If a pole is marked with an orange ribbon it means it has already been identified and scheduled for repair. Please include as much detail as possible below to help locate the streetlight in question.

If you would like to request a new streetlight be installed (not a repair) in your neighborhood, please contact the City of Jacksonville at (904) 630-CITY or submit your request online.

Storm Preparation Tip

Make sure your JEA account information is up to date so we can reach you with power restoration updates.

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