SagesGov: Electronic Plan Review and Document Digitization

 
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JEA's SagesGov Platform Goes Live August 18, 2020

JEA's Water/Wastewater Planning and Development Department has begun implementation of a cloud-based solution for electronic document submittals and plan reviews. Our goal is to eliminate all paper plans and have a zero-square foot office storage space, while maintaining all required digital files for our records. 

NOTE: You must have access to Google Chrome in order to work in SagesGov. SagesGov is not fully functional in Internet Explorer. If your team does not currently have access to Google Chrome, please ensure you have the most updated version of Google Chrome by August 18.

This enhancement will provide organizational and customer benefits: a one-stop-shop for all development needs; electronic project files that are easily accessible to all JEA personnel; significant savings in paper and courier costs; and reduced cycle time for project processing (reviews, permitting, inspections). 

Get Started with Sages

Benefits of the New Portal

  • Better coordination with permitting agencies
  • Improved maps
  • More accurate information available in a timely manner
  • Elimination of paper
  • Reduced carbon footprint 

Get Started with the New Platform 

Follow Our Training Sessions on Your Time

Click on a link in each of the steps below to watch each training session on YouTube. 

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Closed Title:Step Three
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Closed Title:Step Four
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Your availability number and approved plans will be required for any of the functions completed in the training videos linked below.  Additionally, as applicable, items listed below will need to be completed prior to accessing Step 4:

  1. Approved Permits
  2. Approved Shop Drawings
  3. Temporary Construction Easement Request (TCE)
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Closed Title:Step Five
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Your availability number and approved As-Built drawings will be required for any of the functions completed in the training videos linked below.  Additionally, as applicable, items listed below will need to be completed prior to accessing Step 5:

  1. Cleared Permits
  2. Pump Station Startup Complete
  3. Plat Recorded
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Frequently Asked Questions 

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Closed Title:Why do I need to do this? I am happy emailing my requests to the development team.
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The development team has worked very hard over the last 2+ years to ensure the program meets the needs of our development community. A couple of the largest benefits of this program are the review status availability and the tracking of all requests. Using this program will ensure that everything you submit is recorded, both for the benefit of JEA and for the customers. The rich history function allows you to see when you submitted an item and what the result of that submittal was. The software is programmed to send out reminder emails to the JEA staff when deadlines are nearing, to reduce or eliminate any projects “falling through the cracks”. If you, or JEA, has personnel turnover, you can seamlessly proceed without delay or interruption, as everything that has happened with the project can be found under the explorer icon.

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Closed Title:I am going to just keep emailing or dropping off my plans, I don’t need to use this program.
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When JEA goes live with this program we will no longer be accepting hard copies of plans.  As you know the plans are just the beginning of the development process, and without them in the system the processes downstream can’t be properly executed and meet their deadlines.

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Closed Title:Why can’t I just email my request like I always do?
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The new system not only tracks all requests, but the resulting response.  This helps all of us in so many ways;

  • You will always know your request was submitted and came through the system
  • You can always check the status of your request
  • You can always check the result of your request
  • All project requests are linked to the project so we all, development community AND JEA, can know what has been completed, what is outstanding, and what comments are made.  This will result in more efficient processing and reviews
  • Will result in an elimination of duplicate requests
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Closed Title:I am just going to call ____ person at JEA. They will just do this for me.
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Staff has been instructed to help you with any questions you have, but we will be helping you, not submitting it for you.  For us to submit your request would mean you do not have access to the details of it.  Besides JEA staff support, we have recorded and posted training videos for each topic tile, and we are conducting multiple Q&A sessions on the various topics and will be posting those for your reference as well.

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Live Q&A Sessions with JEA Experts

Expand a topic below to find a schedule of live Q&A sessions tailored to your interests. Q&A sessions will run from July 30 through August 14.

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Closed Title:Account Setup and Modification Q&A Sessions
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Topics will include:

  • Creating an account (Single or Organization)
  • Add/Change Users
  • Grant Project Access
  • Modify Users

Available Q&A Sessions

Click on a time below to join a live Q&A via WebEx.

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Closed Title:Availability and GIS Map Request Q&A Sessions
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Topics will include:

  • Availability Letter Requests
  • Availability Letter Updates
  • As-Built/GIS Map Request

Available Q&A Sessions

Click on a time below to join a live Q&A via WebEx.

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Closed Title:Water Pre-Service Q&A Sessions
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Topics will include:

  • Hydrant Flow Test Application
  • Sewer Location Application
  • Commercial New Service Application
  • Residential New Service Application
  • Multi-Family New Service Application

Available Q&A Sessions

Click on a time below to join a live Q&A via WebEx.

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Closed Title:Class-Development and Cost Participation Agreements Q&A Sessions
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Topics will include:

  • Cost Participation
  • Developer

Available Q&A Sessions

Click on a time below to join a live Q&A via WebEx.

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Closed Title:Development Q&A Sessions
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Topics will include:

  • Development Meeting Request
  • Force Main Connection Pressure Letter Request
  • Alternative Connection Request
  • Plan Submission

Available Q&A Sessions

Click on a time below to join a live Q&A via WebEx.

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Closed Title:Infill Q&A Sessions
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Topics will include:

  • Infill Layout Submission
  • Special Estimate Request
  • Residential Flow Test

Available Q&A Sessions

Click on a time below to join a live Q&A via WebEx.

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Closed Title:Permitting Q&A Sessions
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Topics will include:

  • Water & Wastewater Permit Submittal
  • JEA Permit Extension Request
  • JEA Permit Transfer Request
  • JEA Permit Modification Request
  • Permit COCs

Available Q&A Sessions

Click on a time below to join a live Q&A via WebEx.

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Closed Title:Real Estate Q&A Sessions
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Topics will include:

  • Easement Approval Request
  • Hold Harmless Agreement
  • Plat Approval Request
  • Temporary Construction Easement Request
  • Deed Submittal

Available Q&A Sessions

Click on a time below to join a live Q&A via WebEx.

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Closed Title:Construction Q&A Sessions
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Topics will include:

  • Shop Drawing Submittal
  • Approved Plan Revision Submittal
  • Pre-Construction Meeting Request

Available Q&A Sessions

Click on a time below to join a live Q&A via WebEx.

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Closed Title:Inspection Q&A Sessions
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Topics will include:

  • General Inspections
  • HDD Inspections
  • Bacteria Test Inspections

Available Q&A Sessions

Click on a time below to join a live Q&A via WebEx.

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Closed Title:Pre-Acceptance/Close-Out Q&A Sessions
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Topics will include:

  • As-Built Submittal
  • Pre-Acceptance Letters
  • Pump-Out Agreements
  • Acceptance Package

Available Q&A Sessions

Click on a time below to join a live Q&A via WebEx.

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Contact Us

Questions? Send an email to jeadevelopment@jea.com.

The Future of Planning and Development

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JEA is implementing a cloud-based solution for our water and wastewater planning and development team, eliminating paper plans while maintaining digital files for our records. 

Get Started with the New Tool