Service Availability Form

Service Availability Letters help customers and developers to determine whether or not JEA is the correct utility provider for their home or business. Once the application within Sages has been submitted, a letter will be provided with an expiration date of two years from the date it was issued and will include potential points of connection to JEA’s system, as well as a tracking number (JEA Availability Number). Service Availability Letters may take up to 10 business days from the date of your request. Organizations requesting more than five Service Availability Letters, please allow 15 business days from date of your request. 

Visit JEA SagesGov

If you have not already done so, you will need to set up a free account to access SagesGov.  

  • To request a new Service Availability Letter, access our SagesGov portal, select Tile 1 and then select the “Service Availability Request” tile.  
  • To request an update to an existing letter select the “Update Existing Availability Letter Request” tile. You will need to have your availability number on hand for this option.
  • If you already have an Availability Letter for a project please don’t request a new one.

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