Guest Pay

Using JEA's Guest Pay option is simple! With Guest Pay, credit and debit card payments can be made to any account by simply entering a valid JEA account number. It is a perfect solution for customers who do not have an online account but would still like to pay online. It is also a great option for someone who is not the account holder but wishes to make a payment on behalf of a JEA customer.* 

Make a Payment Now

Guest Pay is an option provided to JEA customers by our third-party payment processing vendor KUBRA®. KUBRA charges a non-refundable convenience fee for all credit and debit card transactions of:

  • $2.20 for payments up to $500 
  • $4.40 for payments $500.01 to $1,000
  • $9.95 for payments $1,000.01 to $10,000

*This payment option is only available to customers with an active account using a credit or debit card for payment. Deposits to start service may not be paid through this option. A valid JEA account number is required to make a payment through Guest Pay. 

Higher Than Normal Bill?

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