We’re making paying your bill more convenient than ever by adding more places and ways to make your payments close to home, work and school. Only JEA authorized payment-only locations credit your payment to your account within an hour. Business hours vary by location. Always look for official signage at JEA authorized payment-only locations and have your bill and/or account number with you.
1 Credit card payments will be assessed a third party vendor fee; however all other methods are free.
2 Credit card, debit card, and bank account payments accepted through your JEA.com account on a computer terminal in the lobby. If you do not have a JEA.com account, we can help you create one.
3 Payments accepted at Publix stores within JEA service territory 7 days a week including weekends and holidays. Payments made 7 am - 10 pm will post within 30 minutes. Ability to pay depends on customer service desk hours at each location.
4 Cash payments of $30 or more accepted at Winn Dixie and Harveys stores within JEA service territory 7 days a week including weekends and holidays. Payments made 6 am - 10 pm will post within 30 minutes. Ability to pay depends on customer service desk hours at each location. Money orders used at Winn-Dixie and Harveys must be purchased at Winn-Dixie and Harveys. Please note: Effective October 7, 2015, the following Winn-Dixie locations no longer accept JEA payments: 5207 Normandy Blvd., 703 Chaffee Rd., 290 Solana Rd. PVB, 2220 Country Rd. 210 W STE 200.
5 Payments made at City of Jacksonville Tax Collector's Offices post within 30 minutes of transaction.