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Beverly Hills (East) Septic Tank Phase Out Project
Estimated Dates & Work Schedule
Anticipated End Date: 2024-11-30
Monday through Friday, 7:00 a.m. to 5:00 p.m.*
*In some circumstances, evenings and weekends were required.
Project Objective
In partnership with the City of Jacksonville, a contractor working for JEA (J. B. Coxwell Contracting, Inc.) has completed work to install new water and sanitary sewer lines as part of the Beverly Hills Septic Tank Phase Out Project. The intent of the Septic Tank Phase Out Program is to improve the quality of life in neighborhoods throughout Jacksonville while also helping to reduce the amount of harmful nutrients that can often find their way into the St. Johns River and other local waterways.
This project, jointly funded by the City of Jacksonville (COJ) and JEA, involved the installation of new sanitary sewer infrastructure in the City’s rights-of-way and easements, proper abandonment of existing septic tank(s), and the installation and connection of new sewer lines on private property. JEA also replaced and upgraded the existing water system in the COJ right-of-way (not private property) while the new sewer system was installed.
Note: Only one water/sewer connection per parcel is included in this project (parcels are identified with a unique Real Estate number assigned by the Duval County Property Appraiser).
Construction Conditions
Construction on the main JEA water and sewer lines were completed in City of Jacksonville rights-of-ways and easements. Roads had limited access while the new sewer and water infrastructure was installed. Sections of driveways, curbs, and sidewalks in the City of Jacksonville right-of-way were removed were replaced to City of Jacksonville standards following installation of the new lines.
Overall Owner Approval
Eligible property owners must complete a Temporary Construction Easement (TCE) allowing JEA and our contractor to perform work on private property to abandon the septic tank(s) and connect the home or business to the new JEA water and sewer lines. View Example Documents Participating Property Owners Will Complete (PDF)
Prior to the project moving forward, the City of Jacksonville required the consent of at least 70% of the legal property owners identified within the project limits.
All JEA connection fees and associated permit fees were paid for by the program at no cost to the property owner.
Unimproved properties (properties without a structure at the time of construction) or without a septic tank had a sewer service installed in the right-of-way for future connection at the property owner’s expense.
JEA managed construction of the project and will continue to operate and maintain the newly installed water and sewer systems. The JEA account holder for the property will be responsible for the monthly sewer and water bill once connection has been made at the end of the construction project.
Any property owners that do not sign up for the program will be responsible for any future connection costs should the septic system fail. Failure to connect will result in a $21.15 monthly charge for sewer system availability.
If you have not already completed the documents necessary to participate in the program, please contact JEA Project Outreach at 904-665-7500 or projectoutreach@jea.com.
Plumbing Notice
For participating properties, a licensed plumber completes the process of installing the new sewer lines on private properties in order to connect the properties to the JEA lines located in front of homes. This work is being completed at no cost to the property owner.
The connection process will be done in multiple phases. Please note, this entire process will take place over several weeks once the plumber starts work at your property:
1.) First, the plumber will install the private sewer lines that will run from your home or business to the new JEA sewer connection point located in the City right-of-way.
2.) Next, the plumber will transfer your sewer services from the old sewer lines that run from your septic system, to the new JEA sewer lines.
3.) There will be a brief interruption to your sewer service while the home or business is transferred from your septic tank to the new sewer lines.
4.) The plumber will knock on doors to notify occupants prior to these brief outages.
5.) The plumber will return at a later date to pump out, crush and properly abandon the septic tank(s) on your property.
6.) The contractor will then complete restoration of your yard, returning the area disturbed during construction back to preconstruction (original) conditions. Final restoration may occur several weeks after the connection work.
7.) JEA will start billing the property account holder for sewer services once the home or business is connected.
NOTE: If you know you have a separate grey water system (water used for washing only) please notify us so that we can make plans to abandon and tie in this system at the same time.
Beverly Hills East Project Boundary Map

Restoration of the Project Area
Restoration of the project area took place after the new sewer and water lines were installed, tested, and cleared for use. Upon completion of the project, any areas disturbed by construction were returned to their pre-construction condition.
Public Town Meeting - October 19, 2022
City Council Member Ju’Coby Pittman, the City of Jacksonville and JEA held a pre-construction kick-off meeting to discuss plans for the Beverly Hills East Septic Tank Phase Out Project. This meeting provided residents the opportunity to learn more about the project and can be expected during construction. There was a brief presentation followed by time for question, answers and public comment.
This meeting was held at the Jean Ribault High School Auditorium located at 3701 Winton Drive on Wednesday, October 19, 2022 at 6:30 p.m.
Property owners that have not completed the required documents can still contact JEA to participate.
If you have additional questions regarding this project or to sign up for the program, please contact JEA Project Outreach at 904-665-7500 or projectoutreach@jea.com.
Pre-Construction Public Meeting Q&A
Q) When the home is disconnected from the septic tank, what happens to the septic tank?
A) Once the home is connected to the new JEA sewer line, the septic tank is abandoned in place and is not physically removed. This process consists of removing the contents of the tank, punching holes in the bottom of the tank, filling the tank with clean sand and sodding/seeding the disturbed area. This is the standard method for septic tank abandonment, approved by the Florida Department of Health and permitted by the Duval County Health Department.
Q) Is this work being completed at no cost to the property owner?
A) Yes. This program, jointly funded by the City of Jacksonville and JEA, will involve the full installation of sewer pipes, proper abandonment of existing septic system(s), connection to the new JEA sewer system and payment of all associated permits and fees at no cost to the property owner. Once connected to the sewer system, property owners would only be required to pay a monthly JEA sewer bill (in addition to their monthly JEA electric and water bill).
Q)Will the property owner or tenant need to be home when work is being completed on private property?
A) The Temporary Construction Easement (TCE) document completed by each property owner participating in this project provides JEA and our contractors permission to access private property to complete our work. This agreement ends once this project is completed.
As long as our contractors can access the property, it is not necessary for anyone to be home during construction. We will notify property owners and residents ahead of time, and we will be glad to coordinate a date/time with the property owner or tenant if requested.
Q) Will curbing be added to help with drainage?
A) No drainage or new curbing will be added as part of this project. Any existing curbing that may be in the project area would only be replaced if damaged during the project.
Q) There is an orange line painted across my driveway. Does this mean they will cut across the driveway?
A) The orange line means that there is a communication line running beneath the driveway, and there is a very good possibility we will be digging there. The marking is there to ensure our contractor does not hit the line when digging begins.
Q) Will everyone be connected to the new JEA sewer line at once?
A) No. The connections are usually done in phases, one street or section at a time as we complete the pipe installations and the lines are cleared for use.
Q) What type of service will vacant lots receive?
A) For vacant or unimproved lots (properties where there is no structure), a sewer service stub-out will be left in the COJ right-of-way in front of the property for future connection. Any future connection would be at the property owner’s expense.
Q) Will drain field and piping be removed? Isn’t there bacteria left over in the drain field pipes?
A) Just like the septic tank, the drain field is not removed as part of this project. Additionally, all waste is removed from the septic tank, preventing discharge into the drain field.
Q) What about mailboxes and shrubs? Will those be replaced if damaged?
A) We will restore the area to pre-construction conditions (in some cases better). However, please be advised that we will not place anything on top of a water or sewer line.
Additionally, our contractor will take photos and video of the project area. If you have something located in the right-of-way that is irreplaceable (such as a favorite plant, tree, etc.), please make plans now to relocate the item.
While we will do our best to restore the area to pre-construction conditions, some items (such as a generational plant) simply cannot be replaced.
Q) What happens if the pump station floods? Would there be sewer back-ups in homes?
A) JEA pump stations are built to withstand flooding conditions. If the station loses power, we will have a generator and a back-up pump. If that pump fails, we have a pony pump that will engage until we can get to the station to pump it down.
Q) Will there be a back-flow preventer on the pump station?
A) Backflow preventers are intended for water lines, and not sewer pump station. As mentioned above, we have a generator and two pumps. So if one pump fails, the other kicks in. We also monitor the station remotely. We should never lose the ability to pump sewage out.
Q) Will future maintenance be required of the new sewer system?
A) JEA monitors the levels at the pump station at least three (3) times a day (this is done remotely, using radio waves). Crews also perform monthly routine maintenance on site. Pump station pumps are typically replaced every 3-5 years.
JEA is responsible for maintaining the sewer system starting at the COJ right-of-way. Work done on private property is warrantied for a period of one (1) year (typical with plumbing work). After that time, any issues that occur on the private side are the property owner’s responsibility.
IMPORTANT: If you experience a sewer issue, please call JEA first to report it before calling a plumber. JEA will send a technician to investigate. If the issue is on the JEA side, we will make the necessary repairs. If the issue is on the private side, we’ll let you know so that you can contact a plumber.
Q) Will everyone be connected to the new sewer line at the same time?
A) No. Once the pump station (considered the “heart” of the system) is constructed and the main sewer lines have been installed, we will begin work on private property to connect homes to the new sewer system. This will be accomplished in four (4) major phases, likely one street or section at a time. This way everyone does not have to wait until the end of the project to be connected.
Q) The storm drains keep getting clogged.
A) Please contact the City of Jacksonville at 630-CITY and COJ Public Works will investigate.
Q) Will there be any contingency for homes that shift during the dewatering process?
A) Dewatering is required by OSHA, and is done strictly for the safety of employees who perform excavations. The ground water is removed from the excavation site and discharged into storm drains. Pre-construction video is taken and conditions are continually monitored to ensure shifting does not occur.
In contrast to what the term dewatering implies, dewatering actually prevents settling of the ground. Taking water out of the ground and bringing down the water table actually consolidates the soil, therefore protecting property, people and equipment.
Q) Who is the contractor?
A) J.B. Coxwell Contracting, Inc., a locally owned, locally managed company.
Q) How many African American individuals does J.B. Coxwell employ?
A) J.B. Coxwell is an Equal Opportunity Employer (EEO). 20% of the project work is allocated to Jacksonville Small and Emerging Businesses (JSEB)
Progress Photos

Contact
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If you have any questions about the Beverly Hills (East) Septic Tank Phase Out Project, please contact JEA Project Outreach at (904) 665-7500 or email us at projectoutreach@jea.com.
Related Links
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Septic Tank Phase Out
Learn more about the partnership between the City of Jacksonville (COJ) and JEA to phase out failing septic tanks in our community.
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Beverly Hills Septic Tank Phaseout Project
The City of Jacksonville, working in partnership with JEA, is working on a project to phase out existing septic tank systems in the Beverly Hills neighborhood.
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Beverly Hills (West) Septic Tank Phase Out Project
The City of Jacksonville, working in partnership with JEA, has initiated a program designed to eliminate the septic tank systems in the Beverly Hills (West) neighborhood.