- Residential Customers
- Get Assistance
- Residential Backflow Requirements
- Billing and Payment Options
- Guest Pay
JEA Guest Pay
Using JEA's Guest Pay option is simple! With Guest Pay, credit and debit card payments can be made to any account by simply entering a valid JEA account number. It is a perfect solution for customers who do not have an online account but would still like to pay online. It is also a great option for someone who is not the account holder but wishes to make a payment on behalf of a JEA customer.*
If You Have the Account Number
If You Do Not Have the Account Number
Guest Pay is an option provided to JEA customers by our third-party payment processing vendor KUBRA®. KUBRA charges a non-refundable convenience fee for all credit and debit card transactions.
*This payment option is only available to customers with an active account using a credit or debit card for payment. Deposits to start service may not be paid through this option.