Report a Streetlight Issue

Help keep our neighborhoods safe by reporting streetlights out. If the streetlight you wish to report isn't shown on the map, an approximate location may be used to create a report.

*Name or Business Name *Phone JEA Account Number (Optional) *Email *Area of Town *Address of Light Pole Number (Optional) *Problem Type Short Description

How to Locate a Pole Number

Having trouble finding a pole number? Pole numbers are five numbers or less and closely resemble the address the pole is close to. They are found five to six feet up the pole facing the street. On concrete poles and most wood poles, the numbers run up and down.

Wood Pole

Concrete Pole

Requesting a New Streetlight

For new streetlight requests, please visit the City of Jacksonville's website or contact the city at (904) 630-CITY.