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Water Outages and Advisories
Water Outages and Boil Water Advisories
Click here to learn more about water outages and what to do during a Boil Water Advisory.
Current Water Outages
- None
Current Boil Water Advisories
- None
Recently Lifted Boil Water Advisories
- Planned BWA 3/18/2024 @ 9:00 PM - BWA Lifted 3/21/2024 @ 8:50 AM
BJ's - 8046 Phillips Hwy
Jersey Mikes - 8050 Phillips Hwy
UF Imaging - 8060 Phillips Hwy
Al's Pizza - 8060 Phillips Hwy
Pokemoto - 8060 Phillips Hwy
Empanadas Factor - 8060 Phillips Hwy - Unplanned BWA 3/18/2024 @ 12:15 PM - BWA Lifted 3/20/2024 @ 9:00 AM
Sienna’s Italian Cuisine – 13170 Atlantic Blvd #26 - Planned BWA 3/16/2024 @ 8:00 AM - BWA Lifted 3/18/2024 @ 8:09 AM
4887 Belfort Road - Butler Plaza 2 - Unplanned BWA 3/13/2024 @ 2:11 PM - BWA Lifted 3/15/2024 @ 8:50 AM
4134 Dunn Ave - Jacksonville Nursing and Rehabilitation Center
4233 Dunn Ave - 7-Eleven Fuel Station - Unplanned BWA 3/14/2024 @ 12:53 PM - BWA Lifted 3/15/2024 @ 8:57 AM
1500 Fruit Cove Rd. N - Sonic
430 SR 13 N - CVS
450 SR 13 N - The Loop
450 SR 13 N - Publix
450 SR 13 N - My Eye Doctor
450 SR 13 N - Wild Birds Unlimited
450 SR 13 N - Lucy's Gift Exchange
450 SR 13 N - Nails So Happy
450 SR 13 N - AT&T
450 SR 13 N - UPS
450 SR 13 N - Tokyo Sushi and Grille Poke Bowl - Planned BWA 3/12/2024 @ 12:00 AM - BWA Lifted 3/15/2024 @ 8:47 AM
4250 Moncrief Rd - Duval Fish and Chicken
BWA Causes and Recommendations
A precautionary boil water advisory is issued when there is a possibility that the water pressure in the water system dropped to such an extent that bacteria or foreign matter could have entered the water system. This may be caused by one or more of these reasons:
- A water main break, repair, or system maintenance
- Damage to water lines or systems due to a storm or hurricane or other event
- An electrical power outage to a water plant or facility
A mandatory boil water advisory is issued when sample testing has confirmed the presence of microorganisms in the water supply that can cause illness.
Regardless of the type of boil water advisory issued, customers should bring water to a rolling boil for a minimum of one minute prior to using for drinking, food preparation, or cooking during the advisory period. After precautionary BWAs triggered by
water outages, main breaks or repairs, it is also recommended that customers flush water lines for three minutes after water returns to remove any air and possible sediments from the lines.
Read Our Recommendations for BWAs
Sewer/Wastewater Environmental Cautions and Advisory Notices
View Most Recent Environmental Precautions and Possible Sanitary Sewer Overflow Advisories
Related Links
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Constituents
Since your water comes from the pristine Floridan aquifer, most of the elements found in it occur naturally. However, we do add a little chlorine to the water to keep it clean as it travels through pipes on the way to your faucet.
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Safety
JEA’s water quality meets standards demanded by federal and state regulatory agencies - it is safe to drink. Every year, we collect and test over 45,000 samples throughout our service territory for over 100 bacteriological and chemical components to ensure compliance.
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Water Quality Reports
The Annual Water Quality Report provides information on JEA’s water treatment systems, any contaminants found in the water, and answers to frequently asked questions.