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Water Outages and Boil Water Advisories
Click here to learn more about water outages and what to do during a Boil Water Advisory
Current Boil Water Advisories (BWA)
Beginning on the dates below, a Boil Water Advisory will be in effect for the following areas. Not sure if you're affected?
Learn How We Notify Customers of a BWA
- 3/30/2023 @ 2:00 AM
Noble House Retirement - 6561 San Juan Ave
Cabana Cove Apartments - 6595 San Juan Ave
Sycamore Village - 6511 San Juan Ave
San Juan Village - 6473 San Juan Ave
Case Grande Apartments - 6455 San Juan Ave
Hugh Edwards Drive - Between Lucente Drive and San Juan Ave
Recently Lifted Boil Water Advisories
- 3/16/2023 @ 5:52 PM - Lifted 3/19/2023 @ 8:50 AM
10605 Old Kings Rd
7053 Civic Club Dr
7061 Civic Club Dr - 3/12/2023 @ 10:00 PM - Lifted 3/15/23 @ 6:45 AM
Located in Deerwood Country Club:
-Summit Ridge Ln
-Hollyridge Rd from Summit Ridge Ln to 7845 Hollyridge Rd
-Leisure Ln S
-Leisure Ln N
-Cross Green Way
-Golf Club Dr from Hollyridge Rd to Deerwood Club Rd
-Wildwood Way
-Whippoorwill Ln from 10120 Whippoorwill Ln to Golf Club Dr - 3/8/2023 @ 11:45AM - BWA Lifted 3/10/23 @ 7:22 AM
Ft. Caroline Elementary School – 3925 Athore DrFt. Caoline Middle School – 3787 University Club Blvd
Caroline Arms Preservation - 6457 Fort Caroline Rd - 3/8/2023 @ 12:00AM - BWA Lifted 3/10/23 @ 7:22 AM
All Peoples Pharmacy - 4750 Soutel Rd - 3/4/2023 @ 8:00 AM - BWA Lifted 3/6/2023 @ 8:47 AM
Jax Family Care – 5233 Ricker Rd #100
Amazing Spine Center – 5233 Ricker Rd #102
Impact Learning Center – 5301 Ricker Rd
Safari Food Store – 7603 103rd St
Zelly’s Auto Refinishing – 5248 Ricker Rd
Ricker Auto Sales – 5248 Ricker Rd
C Happy Scissor Barbershop – 5208 Ricker Rd
Somerton Drive
Somerton Court
Glen Alan Court North
Glen Alen Court South
5100 Block of Ricker Rd
5300 Block of Ricker Rd - 2/28/2023 @ 4:00 PM - BWA Lifted 3/2/2023 @ 8:52 AM
DCPS – 1701 Prudential Dr
WJXT – 4 Broadcast Pl
Baptist Health Southbank Plaza – 1660 Prudential Dr
BWA Causes and Recommendations
A precautionary boil water advisory is issued when there is a possibility that the water pressure in the water system dropped to such an extent that bacteria or foreign matter could have entered the water system. This may be caused by one or more of these reasons:
- A water main break, repair, or system maintenance
- Damage to water lines or systems due to a storm or hurricane or other event
- An electrical power outage to a water plant or facility
A mandatory boil water advisory is issued when sample testing has confirmed the presence of microorganisms in the water supply that can cause illness.
Regardless of the type of boil water advisory issued, customers should bring water to a rolling boil for a minimum of one minute prior to using for drinking, food preparation, or cooking during the advisory period. After precautionary BWAs triggered by
water outages, main breaks or repairs, it is also recommended that customers flush water lines for three minutes after water returns to remove any air and possible sediments from the lines.
Read Our Recommendations for BWAs
Sewer/Wastewater Environmental Cautions and Advisory Notices
View Most Recent Environmental Precautions and Possible Sanitary Sewer Overflow Advisories
Related Links
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Constituents
Since your water comes from the pristine Floridan aquifer, most of the elements found in it occur naturally. However, we do add a little chlorine to the water to keep it clean as it travels through pipes on the way to your faucet.
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Safety
JEA’s water quality meets standards demanded by federal and state regulatory agencies - it is safe to drink. Every year, we collect and test over 45,000 samples throughout our service territory for over 100 bacteriological and chemical components to ensure compliance.
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Water Quality Reports
The Annual Water Quality Report provides information on JEA’s water treatment systems, any contaminants found in the water, and answers to frequently asked questions.