Water Outages and Advisories

Current Water Outages

There are currently no widespread water outages to report. Please call (904) 665-6000 for the most up-to-date information.

Current Boil Water Advisories (BWA)

Beginning on the dates below, a Precautionary Boil Water Advisory will be in effect for the following areas. Not sure if you're affected?
Learn How We Notify Customers of a BWA

  • none

See below for a list of recently lifted boil water advisories.

Recently Lifted Boil Water Advisories

  • 11/17/2020 at 7:00 AM - BWA Lifted 11/19/2020 at 11:30 AM
    9727 Touchton Rd. - Wimberly at Deerwood

  • 11/14/2020 at 7:00 AM - BWA Lifted 11/16/2020 at 7:39 AM
    214 Hogan St N - Ed Ball Building
  • 11/10/2020 at 8:00 PM - BWA Lifted 11/12/2020 at 8:13 AM
    3591 Kernan Blvd S. - Aventi Condo Association

  • 11/6/2020 at 9:00 AM - BWA Lifted 11/8/2020 at 10:10 AM
    Townhomes of Bigtree
    - Bigtree Ln
    - Bigtree Cir E
    - Bigree Cir W
    - Bigtree Terrace

  • 11/2/2020 at 11:00 PM - BWA Lifted 11/5/2020 at 9:38 AM
    CVS - 7790 Blanding Blvd
    McDonalds - 7784 Blanding Blvd
    Hertz Rental Car - 7762-2 Blanding Blvd
    RPM Automotive - 7762 Blanding Blvd
    AutoNation Ford - 7700 Blanding Blvd
    Three Season's Mobile Home Community - 6121 Collins Rd

BWA Causes and Recommendations

A precautionary boil water advisory is issued when there is a possibility that the water pressure in the water system dropped to such an extent that bacteria or foreign matter could have entered the water system. This may be caused by one or more of these reasons:

  • A water main break, repair, or system maintenance
  • Damage to water lines or systems due to a storm or hurricane or other event
  • An electrical power outage to a water plant or facility

Customers should bring water to a rolling boil for a minimum of one minute prior to using for drinking, food preparation, or cooking. It is recommended that customers flush water lines for three minutes after water returns in order to remove any air and possible sediments from the lines.
Read Our Recommendations for BWAs 

Sewer/Wastewater Environmental Cautions and Advisory Notices

View Most Recent Environmental Precautions and Possible Sanitary Sewer Overflow Advisories