Water Outages and Advisories

Click here to learn more about water outages and what to do during a Boil Water Advisory

Current Water Outages

7/15/2021 06:42 AM

JEA has completed all repairs to the broken 24" water main on 103rd St. and restored water to all affected areas involved.

For the most up-to-date information, please call (904) 665-6000.

Current Boil Water Advisories (BWA)

Beginning on the dates below, a Precautionary Boil Water Advisory will be in effect for the following areas. Not sure if you're affected?
Learn How We Notify Customers of a BWA

  • None

Recently Lifted Boil Water Advisories

  • 7/19/21 at 7:04 AM - BWA Lifted 7/20/21 at 9:00 AM

    3673-3695 Deer Crossing Pl
    10490 Arrowhead Dr

  • 7/14/21 at 5:30 PM - BWA Lifted 7/17/21 @ 7:00 AM 
    This precautionary boil water advisory is being issued due to a water main break that occurred at 13333 103rd St.:
          Below are included customers but not limited to;
    • Oakleaf Baptist Church
    • The Preserve Community
    • Cambridge at Oakleaf Plantation
    • Clay County Fire Rescue Station 26
    • University of Florida Family Medicine and Pediatric Center
    • Millstone Village Condominiums
    • Briar Oaks Community
    • Plantation Oaks Elementary
    • Forest Hammock Community
    • Coventry at Oakleaf Plantation
    • Jennings Point at Oakleaf Plantation
    • Fieldstone Village
    • Arbor Mill at Oakleaf
    • Freedom at Arbor Mill
    • The Benton House
    • Fox Creek Community
    • Dawsons Creek
    • Brannan Field Community
    • Dollar General on Normandy
    • Mobile/Circle K on Normandy
    • Diamond D Trailer Sales
    • Jacksonville Equestrian Center and Cecil Recreation Complex
    • Cecil Field and all Related Facilities
    • GE
    • Amazon
    • Bent Creek Golf Course
    • Community Trails at Bent Creek
    • Oakleaf Town Center
    • Longleaf Community
    • Plum Tree Community
    • Winchester Ridge
    • Community Baptist & Wolfson
    • Oakleaf Emergency Room
    • Publix at Oakleaf
    • Vystar
    • Walgreens
    • Bank of America
    • Publix
    • Orange Park Medical Center
    • Epic Theatres
    • Verizon
    • Also including all small businesses in the shopping strip south of Oakleaf Plantation Pkwy and West of Old Middleburg Rd

  • BWA 103rd Street Area 7-14-2021

    Download a high-resolution PDF of this map

    • 7/13/21 at 4:00 PM - BWA Lifted 7/15/21 @ 6:56 AM 
            Leci’s Italian Café – 4076 Belfort Rd
            Wok N Roll - 4076 Belfort Rd
            Poke Spot - 4076 Belfort Rd
            Ninja Sushi - 4076 Belfort Rd
            Ascension St. Vincent's Southside Hospital - 4201; 4203; 4205 Belfort Rd

    • 7/13/21 at 10:00 AM - BWA Lifted 7/15/21 @ 6:56 AM 


    BWA Causes and Recommendations

    A precautionary boil water advisory is issued when there is a possibility that the water pressure in the water system dropped to such an extent that bacteria or foreign matter could have entered the water system. This may be caused by one or more of these reasons:

    • A water main break, repair, or system maintenance
    • Damage to water lines or systems due to a storm or hurricane or other event
    • An electrical power outage to a water plant or facility

    Customers should bring water to a rolling boil for a minimum of one minute prior to using for drinking, food preparation, or cooking. It is recommended that customers flush water lines for three minutes after water returns in order to remove any air and possible sediments from the lines.
    Read Our Recommendations for BWAs 

    Sewer/Wastewater Environmental Cautions and Advisory Notices

    View Most Recent Environmental Precautions and Possible Sanitary Sewer Overflow Advisories  

    Storm Preparation Tip

    Make sure your JEA account information is up to date so we can reach you with power restoration updates.

    Verify Your Info Now