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Water Outages and Boil Water Advisories

Learn More About Water Outages  


Current Boil Water Advisories

  • Unplanned BWA 2/15/26 @ 8:00 PM
    Donut Shoppe - 1535 University Blvd N 
    Exxon - 1721 University Blvd N 


Recently Lifted Boil Water Advisories 

  • Planned BWA 2/13/26 @ 10:00 PM - BWA Lifted 2/16/26 @ 8:30 AM
    Jacksonville Center for Endoscopy - 1610 Barrs St
    Joseph Pattison Internal Medicine - 2561 Oak St
    Kids World Academy - 2597 Oak St
    Florida Retina Institute - 2639 Oak St
    Medcexl - 2622 Oak St
    J M Garmendia Internal Medicine - 2636 Oak St
    Citrus Spine Institute - 1617 King St
    St Vincent's Pregnancy Resource Center - 1637 King St
    Family Medical Center - 2627 Riverside Ave

  • Planned BWA 2/14/26 @ 8:00 AM - BWA Lifted 2/16/26 @ 8:30 AM
    WJCT - 100 Festival Park Ave

  • Planned BWA 2/11/26 @ 10:00 AM - BWA Lifted 2/13/26 @ 8:27 AM
    Heron Walk Apartment Buildings 14-23 and Laundry Center - 7400 Powers Ave


BWA Causes and Recommendations

A precautionary boil water advisory is issued when there is a possibility that the water pressure in the water system dropped to such an extent that bacteria or foreign matter could have entered the water system. This may be caused by one or more of these reasons:

  • A water main break, repair, or system maintenance
  • Damage to water lines or systems due to a storm or hurricane or other event
  • An electrical power outage to a water plant or facility

 A notice, on the other hand, means contamination has been confirmed. Expect to be under the advisory or notice for at least 2 days. That is how long it will take to get back another round of samples. 

Regardless of the type of boil water advisory issued, customers should bring water to a rolling boil for a minimum of one minute prior to using for drinking, food preparation, or cooking during the advisory period. After precautionary BWAs triggered by water outages, main breaks or repairs, it is also recommended that customers flush water lines for three minutes after water returns to remove any air and possible sediments from the lines.
Read Our Recommendations for BWAs 


Sewer/Wastewater Environmental Cautions and Advisory Notices

View Most Recent Environmental Precautions and Possible Sanitary Sewer Overflow Advisories  

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    Related Links

    • Constituents

      Since your water comes from the pristine Floridan aquifer, most of the elements found in it occur naturally. However, we do add a little chlorine to the water to keep it clean as it travels through pipes on the way to your faucet.

    • Safety

      JEA’s water quality meets standards demanded by federal and state regulatory agencies - it is safe to drink. Every year, we collect and test over 45,000 samples throughout our service territory for over 100 bacteriological and chemical components to ensure compliance.

    • Water Quality Reports

      The Annual Water Quality Report provides information on JEA’s water treatment systems, any contaminants found in the water, and answers to frequently asked questions.