Payment Methods
We’re making paying your bill more convenient than ever by adding more places and ways to make your payments close to home, work and school. Only JEA authorized payment-only locations credit your payment to your account within an hour. Business hours vary by location. Always look for official signage at JEA authorized payment-only locations and have your bill and/or account number with you.
Location | Cash | Check | Money Order | Credit Card1 | Debit (PIN)1 | Bank Account |
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Online Payment
Learn more |
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JEA AutoPay
Learn more |
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Pay by Phone
(904) 665-6000 or (800) 683-5542 |
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Mail
JEA, P.O. Box 45047, Jacksonville, FL 32232 |
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Customer Center1 Location and hours |
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Publix2
Locations and hours |
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Walmart3
Locations and hours |
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Walgreens
Now also accepting Apple Pay Locations and hours |
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Western Union
Locations and hours |
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Harveys Supermarket3
Locations and hours |
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Winn-Dixie3
Locations and hours |
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Other payment locations
Locations and hours |
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1 Credit card, debit card, and bank account payments accepted through your JEA.com account on a computer terminal in the lobby. If you do not have a JEA.com account, we can help you create one.
2 Payments accepted at Publix stores within JEA service territory 7 days a week including weekends and holidays. Payments made 7 am - 10 pm will post within 30 minutes. Ability to pay depends on customer service desk hours at each
location.
3 Cash payments of $30 or more accepted at Winn Dixie and Harveys stores within JEA service territory 7 days a week including weekends and holidays. Payments made 6 am - 10 pm will post within 30 minutes. Ability to pay depends on
customer service desk hours at each location. Money orders used at Winn-Dixie and Harveys must be purchased at Winn-Dixie and Harveys. Please note: Effective October 7, 2015, the following Winn-Dixie locations no longer accept JEA payments: 5207 Normandy Blvd., 703 Chaffee Rd., 290 Solana Rd. PVB, 2220 Country Rd. 210 W STE 200.
4 Payments accepted at Western Union desk at any U.S. Walmart store.