Riverview (Phase 1) Water Improvement Project

The goal of this construction project is to make the community even better by improving our service and reliability to your neighborhood. Start and Completion dates are subject to change and do not include final restoration of the project area. Thank you in advance for your patience!

Estimated Dates & Work Schedule

Anticipated Start Date: 2017-10-09
Anticipated End Date: 2018-06-30

Start and completion dates are highly subject to change. 

Project Objective

Working in partnership with the City of Jacksonville, a contractor (TG Utilities, Inc.) working for JEA is installing a new potable water line in your neighborhood. The funding for this project is being provided by the City of Jacksonville and the construction will be managed by JEA.

The project will be separated into two separate phases (phase 1 & 2). As part of the project, JEA will be installing a new water main, individual water services to the property line, water meter boxes and fire hydrants to improve area fire protection. Connection to the water system will be voluntary and  more information will be provided to customers on the JEA connection process & grant programs through future town meetings and project mailings.

Town Meeting – UPDATE

This project was delayed several weeks due to the impacts of Hurricane Irma. A project town meeting was scheduled and cancelled just prior to the storm. JEA and the City of Jacksonville will be rescheduling this meeting in the next few months to answer your questions and /or concerns. We have requested that the contractor move forward on construction activities to prevent any further project delays.

Construction Conditions

Construction will occur in the City’s streets, rights of way and easements. Motorists will be permitted to drive (with caution) through the construction area during pipe installation. There will be times when roads and driveways will have limited access while the contractor is installing the new water line.

Over the next few weeks, the contractor will begin surveying, mobilizing equipment and locating existing utilities   within the project limits. This survey work will be used by our contractor to locate the public rights of way and existing utilities (JEA, AT&T, Comcast, etc.).

Restoration of the Project Area 

Restoration of the project area will be begin soon after the pipes have been installed throughout the project area. Any existing grass, curb, gutter, driveways, or sidewalks affected during construction will be returned to their preconstruction condition.

Connecting to the New JEA Water Line

Once completed, property owners interested in obtaining water service will be responsible for paying  JEA connection fees, private on-site plumbing costs and obtaining the associated permits required to make the connection from your home to the new water line located in the right-of-way. Connection to the new water system is completely voluntary.

Utility Tap-In Program (UTIP)

The City of Jacksonville understands that not all residents may be able to absorb the costs associated with connecting to the new City water system. Federal and/or State affordable housing funds are available through the City’s Housing and Community Development Division Utility Tap-In Program (UTIP). This financial assistance is for qualified owner-occupied homeowners in the form of a deferred payment loan that pays for all the costs associated with the connection of your home to the JEA water system.

Learn more about the Utility Tap-In Program.