Christobel Proposed Septic Tank Phaseout Project

Project Objective



The City of Jacksonville, working in partnership with JEA, has initiated a program to eliminate existing septic tank systems in our community. The first three (3) priority areas identified are Biltmore C, Beverly Hills and Christobel neighborhoods in northwest Jacksonville.  The intent of project is to improve the quality of life in these areas and to reduce the amount of harmful nutrients that often find their way into the St. Johns River and other local waterways.

More information will be distributed to eligible property owners once the proposed project progresses. Eligible property owners will receive a letter notifying them that their property is located within the eligible neighborhood.

The Next Steps

The COJ and JEA will be working together over the next few months to communicate information about the program in general and provide more specifics about the proposed future neighborhood projects. While this initiative is a great start to abandoning septic tanks, it will not be a quick process and a phased approach will be required to accomplish the task.  

The Process

These projects will still need to be voted on by the individual neighborhoods, designed/engineered, bid and constructed prior to any connection. The physical connections to the JEA system will be several years away. 

Before any work begins, customers residing within identified future Septic Tank Phase Out areas will be contacted directly by the COJ and JEA. We will (by mail) send invitations to an informational neighborhood meeting and send multiple letters outlining the program. In other words, we will contact you.  

Current Septic Tank Issues

Anyone currently having issues with their septic system is highly encouraged to make the necessary repairs. As mentioned above, any physical connections to the JEA system as part of this program will be several years away. 

Proposed Project Boundary 

The proposed project boundary map shown depicts a preliminary design model only and is highly subject to change. This map is intended to provide a high-level overview of the proposed project boundary based on the current Duval County Health Department’s identified septic tank failure areas. This map is not the official project boundary, and has yet to be finalized. Parcels depicted on this map may or may be included in the final proposed project area.

Christobel 6.4.21


Property Owner Participation and Requirements

Eligible property owners must complete a Temporary Construction Easement (TCE) allowing JEA and our contractor to perform work on private property to abandon the septic tank(s) and connect the home or business to the new JEA water and sewer lines.View Example Documents Participating Property Owners Will Complete (PDF)

For the project to move forward, the City of Jacksonville required the consent of at least 70% of the legal property owners identified within the project limits. 

Owner Approval as of June 21, 2022 - 71%  


Approval Threshold - 71%


Unimproved properties (properties without a structure) or without a septic tank will have a water and sewer service installed in the right-of-way for future connection at the property owner’s expense.

JEA will manage the construction of the project and operate and maintain the water and sewer systems once they are installed. The JEA account holder will be responsible for the monthly water and sewer bill. 

Once the 70% participation threshold is reached, any property owners that do not sign up for the program will be responsible for any future connection costs should the septic system fail. Failure to connect will result in a $21.15 monthly charge for sewer system availability. 

Please contact JEA’s Project Outreach team at (904) 665-7500 if you are interested in signing up for this program and have not already signed a TCE.

Public Meeting - July 22nd

The first public meeting to discuss this proposed project was held at the Jean Ribault High School Auditorium located at 3701 Winton Drive, on Thursday, July 22, 2021 at 6:30 p.m.  Invitations to this meeting were mailed to property owners within the project boundary. 

View the information presented at the public meeting Christobel Proposed STPO TM 7.22.21.

Question and Answers from the Kickoff Town Meeting