Riverview Septic Tank Phase Out Project

Project Objective

The City of Jacksonville, working in partnership with JEA, is initiating a program designed to eliminate failing septic systems. The intent of this program is to improve the quality of life in the Jacksonville community and reduce the amount of harmful nutrients that often find their way into the St. Johns River and other local waterways.

This program, jointly funded by the City of Jacksonville and JEA, involves the installation of new sewer and water infrastructure where none currently exist in the City's opened and maintained rights-of-way. It will also include proper abandonment of existing septic tanks, and the installation of individual sewer and water lines on private property and connection to the new JEA sewer and water systems. Utilities installed under this program will include payment of all associated permits and fees associated with sewer and water connection at no cost to the property owner.

Note: Only one water/sewer connection per parcel is included in this project (parcels are identified with a unique Real Estate number assigned by the Duval County Property Appraiser).

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Let's work together to phase out failing septic tanks, Jacksonville!

70% Owner Approval Required

In order for the project to move forward, the City of Jacksonville required consent of at least 70% of the legal property owners identified within the project limits. After the 70% threshold was met on November 10, 2025, the City of Jacksonville and JEA were able to move forward with the project's design, engineering and construction

Most of the early stages of this project will not be immediately evident to you in your neighborhood. It is important to keep in mind that this will be a major construction project, involving multiple phases of work from now until the start of construction, several years from now. In the meantime, should you experience any issues with your septic tank (or well, if applicable), please proceed with making the necessary repairs.

Unimproved properties (properties with their own individual Real Estate number and without a structure) or without a septic tank at the time of project design will have a sewer service (and water, if applicable) installed in the right-of-way for future connection at the property owner’s expense.

JEA will manage the construction of the project and operate and maintain the water and sewer systems once they are installed. The JEA account holder will be responsible for the monthly sewer bill (in addition to their monthly JEA electric and water bill).

Property Owner Participation Progress

We recognize that some property owners have elected not to sign up to participate during the initial petition period. However, there is still time to join in the program and reap the positive benefits for you and the community. Eligible property owners must complete a Temporary Construction Easement (TCE) allowing JEA and our contractor to perform work on private property to abandon the septic tank(s) and connect the home or business to the new JEA water and sewer lines.

Current Owner Participation - 70%

100^%

70^%

Approval Threshold

70^%

Any property owners that do not sign up for the program will be responsible for any future connection costs should the septic system fail. Failure to connect will result in a $21.15 monthly charge for sewer system availability.

Project Area Map & Phases

Due to the large size of this project, the public outreach was separated into two separate phases (Riverview East and West). Property owners located in these phases received an invitation by email and postcard to a town meeting dedicated to each individual outreach phase and are eligible to sign up for the program at any time by contacting JEA.

To zoom in on map, Control + Arrow Up

*Note: The project boundary depicted below is subject to change.

Riverview Proposed Septic Tank Phase Out Project Map

Riverview Public Meetings

City Council Members Reggie Gaffney, Jr., Ju’Coby Pittman, the City of Jacksonville and JEA have hosted two (2) informational public "kick-off" meetings to discuss the Riverview Septic Tank Phase Out Project on February 15th and August 8th, 2024.

NOTE: Only property owners in the Riverview project area were invited to these meetings.

The purpose of these meetings was to provide the opportunity to learn more about the project and to answer any questions or concerns property owners may have. There was a brief presentation, followed by time for questions, answers and public comment.

Click here to view the Riverview West Presentation

Current Septic Tank Issues

Anyone currently having issues with their septic system is highly encouraged to make the necessary repairs, as physical connections to the JEA system as part of this program will not occur for several months after initial construction begins.

City of Jacksonville Utility Tap In Program

The Utility Tap-In Program (UTIP) offers deferred payment loans to assist low- to moderate-income residents citywide with water and sewer line connection fees, associated plumbing costs and septic tank, drain field and well repairs or replacement. Learn more about UTIP.