Ortega Point North - Overhead to Underground Utility Conversion Project

The goal of this construction project is to make the community even better by improving our service and reliability to your neighborhood. Start and Completion dates are subject to change and do not include final restoration of the project area. Thank you in advance for your patience!

Estimated Dates & Work Schedule

Anticipated Start Date: 2020-01-21
Anticipated End Date: 2020-12-04

Monday through Friday, 7:00 a.m. to 5:00 p.m. 

NOTE: In some circumstances, weekend and extended hours may be necessary. JEA crews will not work on JEA holidays.

Roads Affected

McGirts Boulevard, Oak Point Avenue, Ortega Boulevard, Grand Avenue, Eldorado Avenue, Bettes Circle, Bettes Lane, Holly Avenue, Oxford Avenue, Ionic Avenue, Baltic Circle

Project Objective

The Ortega Point North Overhead to Underground Utility Conversion Project is a community driven “grass roots” project requested and organized by neighborhood residents. A total of 75% of the property owners within the project area signed a petition in favor of funding this project. The  petition/ordinance for this neighborhood special assessment was presented and approved by the Jacksonville City Council on June 25, 2019. 100% of the property owners within the project footprint will be assessed (see map below). 

The objective of this project is to convert the existing overhead utility lines (electric and communications) to underground within the project scope.  A contractor working for JEA (Heart Utilities, Inc.) will be installing new electric conduit, transformers, cables and manholes. This work will involve underground boring of PVC conduit followed by pulling of the new electric cables through the conduit. AT&T and Comcast will be also working in a similar manner to  convert their utilities from overhead to underground. JEA will also be installing new historic style ”acorn” street lights throughout the project area. Similar street lights can currently be found along sections of Ortega Boulevard.

Learn more about converting to underground power lines

Construction Conditions

Crews began with a “soft start” by surveying the area and mobilizing the equipment. Full construction activities began after January 1, 2020, as to avoid work during the holiday months. 

Residents will first notice “locate” paint marks, flags and survey markers on the ground throughout the project area. The information gathered will be used by our engineers, crews and contractors to identify the existing underground utilities, public rights of way, existing pipes, and to help determine soil and asphalt conditions.  

The majority of the work will take place along McGirts Boulevard, Ortega Boulevard, Grand Avenue, Bettes Circle and Ionic Avenue. Construction activities will occur in the City of Jacksonville’s right-of-way and easements. 

The contractor will be installing the new conduit and cabling using the horizontal directional drilling (HDD) method of construction.  Directional drilling, or HDD, is a steerable, trenchless method of installing underground utilities. However, there will be minimal trench work and excavation during construction.  

The work will generally be completed in phases beginning at McGirts Boulevard, proceeding to the north point and then southward down Ortega Boulevard. Residents can expect to have contractors working throughout the project area for the duration of construction. The electric utilities will be installed first followed by the communication (AT&T, Comcast) utilities. 

Residents will see multiple utility trucks and drill rigs in the area depending on the daily planned work activity. For the safety of our crews and the general public, detours and lane closures may be required while the work is being completed.

Temporary Intermittent Lane Closures - June 25th to July 2nd

For the safety of our crews and the general public, the contractor will be required to temporarily close a single lane of traffic along Ortega Boulevard between 4001 Ortega Boulevard to 4217 Ortega Boulevard periodically beginning Thursday, June 25th to Thursday, July 2nd* to complete their work.

Traffic will be flagged through the one open traffic lane. The north entrance of Stockton Park will also be temporarily closed while crews complete their work in this area. Vehicles will have to enter and exit through the south entrance of the park. We suggest that area traffic avoid the work area and take alternate routes when possible. Please observe all signs, detours and general directions provided by the crews working onsite. 

Ortega Boulevard N 6.24.20

Planned Power Outages

Customers may experience brief power outages as a result of this work. Customers will be notified prior to any prolonged (more than 1 hour) planned electric outages. 

Restoration of Project Area

Upon completion of the project, any roads, curb, grass, driveways, sidewalks, or sod impacted by the construction will be returned to pre-construction condition. 
Ortega Point North - Map

Public Meeting

On October 23, 2019, JEA hosted an informational neighborhood meeting to discuss the plans for the project and to let the neighborhood know what to expect during construction. There was a brief presentation followed by a question/answer and public comment period. 

The public meeting was held at the St. Mark’s Episcopal Church in the Leatherbury Hall located at 4129 Oxford Avenue Jacksonville, FL 32210 on Wednesday, October 23, 2019 at 6:30 PM.

Individual Service Lateral Conversions

Per emails sent on March 31st and April 6th, we need to hear from each property owner regarding plans to potentially convert individual electric service lateral from overhead to underground

  • Phase 1 Deadline – April 15, 2020
  • Phase 2 Deadline – May 15, 2020

Progress Photos


Ortega Point North EIP Photo 2