- In Our Community
- Riverview Water Main Installation Projects
- Ricker Rd Sewer Improvement Project
- Future JEA Water Projects - Galvanized Pipe Replacement
- Connecting to the JEA Vacuum Sewer System
- Christobel Kickoff Town Meeting Q&A
- Construction Terms
- Septic Tank Phase Out
- Move Over Law
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- Site Restoration
- Trenchless Technology
- Meet the Project Outreach Team
Ortega Point North - Overhead to Underground Utility Conversion Project
The goal of this construction project is to make the community even better by improving our service and reliability to your neighborhood. Start and Completion dates are subject to change and do not include final restoration of the project area. Thank you in advance for your patience!
Estimated Dates & Work Schedule
Anticipated End Date: 2021-11-12
Monday through Friday, 7:00 a.m. to 5:00 p.m.
Due to unforeseen construction challenges during the communication installation portion of the project, the expected completion date has been extended to Fall 2021.
NOTE: In some circumstances, weekend and extended hours may be necessary. JEA crews will not work on JEA holidays.
McGirts Boulevard, Oak Point Avenue, Ortega Boulevard, Grand Avenue, Eldorado Avenue, Bettes Circle, Bettes Lane, Holly Avenue, Oxford Avenue, Ionic Avenue, Baltic Circle
The Ortega Point North Overhead to Underground Utility Conversion Project is a community driven “grass roots” project requested and organized by neighborhood residents. A total of 75% of the property owners within the project area signed a petition in favor of funding this project. The petition/ordinance for this neighborhood special assessment was presented and approved by the Jacksonville City Council on June 25, 2019. 100% of the property owners within the project footprint will be assessed (see map below).
The objective of this project is to convert the existing overhead utility lines (electric and communications) to underground within the project scope. A contractor working for JEA (Heart Utilities, Inc.) will be installing new electric conduit, transformers, cables and manholes. This work will involve underground boring of PVC conduit followed by pulling of the new electric cables through the conduit. AT&T and Comcast will be also working in a similar manner to convert their utilities from overhead to underground. JEA will also be installing new historic style ”acorn” street lights throughout the project area. Similar street lights can currently be found along sections of Ortega Boulevard.
Project Update: September 29, 2021
JEA has completed the electric system work in the Ortega Point North Overhead to Underground Utility Conversion Project area. AT&T and Comcast are continuing work to convert the existing overhead communications system to underground within the project scope. Once AT&T and Comcast have removed all communication lines from the poles, JEA will return to remove the poles in the area.
The majority of the work will take place along McGirts Boulevard, Ortega Boulevard, Grand Avenue, Bettes Circle and Ionic Avenue. Construction activities will occur in the City of Jacksonville’s right-of-way and easements.
The contractor installed the new conduit and cabling using the horizontal directional drilling (HDD) method of construction. Directional drilling, or HDD, is a steerable, trenchless method of installing underground utilities. However, minimal trench work and excavation may be required during construction.
The work will generally be completed in phases beginning at McGirts Boulevard, proceeding to the north point and then southward down Ortega Boulevard. Residents can expect to have contractors working throughout the project area for the duration of construction. The electric utilities were installed first followed by the communication (AT&T, Comcast) utilities.
Residents will see multiple utility trucks and drill rigs in the area depending on the daily planned work activity. For the safety of our crews and the general public, detours and lane closures may be required while the work is being completed.
Planned Power Outages
Customers may experience brief power outages as a result of this work. Customers will be notified prior to any prolonged (more than 1 hour) planned electric outages.
Restoration of Project Area
Upon completion of the project, any roads, curb, grass, driveways, sidewalks, or sod impacted by the construction will be returned to pre-construction condition. Please immediately
report any damage (sprinklers, mailboxes, invisible fencing, etc.) caused by
this work to JEA Project Outreach so we can have the contractor(s) investigate
On October 23, 2019, JEA hosted an informational neighborhood meeting to discuss the plans for the project and to let the neighborhood know what to expect during construction. There was a brief presentation followed by a question/answer and public comment period.
The public meeting was held at the St. Mark’s Episcopal Church in the Leatherbury Hall located at 4129 Oxford Avenue Jacksonville, FL 32210 on Wednesday, October 23, 2019 at 6:30 PM.
- Ortega Point North Public Meeting Public Notice
- Ortega Point North Public Meeting Presentation
- Ortega Point North Overhead to Underground FAQ
True Cost of NAP Loan
Our financial team provided this example Amortization schedule to illustrate the cost of the loan over 10 and 20 year terms.
Download a Sample Amortization Schedule (PDF)
Even Better Power Reliability
JEA's state-of-the-art technology identifies customers and neighborhoods in need of electric reliability improvements.