Online Bill Payment
Pay your bill now, or schedule your payment for a date in the future.
Be in the Know
Choose from a variety of alerts that can help you monitor your usage and pay your bill on time.
Get Started
Our simple online tools make it easy to cross one thing off your moving checklist.
Outage Tools
We’ll keep you in the know of where outages are happening, and when they’ll be restored.
Explore Payment Options Built to Fit Your Needs
JEA has bill pay solutions and utility payment assistance for families and individuals struggling financially. Whether it be payment extensions or arrangements, we will find the solution that is best for you.
Higher Than Usual Bill?
Many factors can affect your bill, including hot outdoor temperatures and being at home more. It doesn’t have to have a large impact on your bill, though. You have the power to control your bill, and we’re here to help.
News from JEA
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Scammers Never Quit
Learn how to avoid becoming a victim of phone and other common scams targeting utility customers.
Recognize Signs of Scam
Get Relief with MyBudget
Our levelized billing program removes the spikes - and surprises - of high summer bills.
Learn More & Sign Up
A Helping Hand
JEA Guest Pay is an easy way to help a friend or family member pay their bill, or to pay your bill online without a jea.com account.
Help Someone Today
Impacting Our Community for Good
JEA team members improve lives and build community by volunteering their time, leading educational programs.
See Our Team in Action
Helping Local Businesses Thrive
Help your small business do more business with special savings, tools and programs from JEA.
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Rebates for your Home
JEA offers rebates on home upgrades that help save you money over time through lower utility costs.
Upgrade and Save
Small Change, Big Impact
Save hundreds of dollars each year on your utility bill with simple low- and no-cost tips.
Discover Ways to Save
Empowering Tomorrow’s STEM Leaders
Find free educational resources and programs to inspire young minds to meaningful careers.
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One of America’s Best Employers
Find a rewarding career by becoming a JEA team member and help us create a bright future for Northeast Florida.
Explore Our Career Opportunities