JEA Alerts & Notifications - Mobile Terms and Conditions 665600

How SMS Works

  1. When you opt-in to the Short Message Service (SMS) by texting "REG" to 665600, we will send an SMS text message to confirm your enrollment. By sending a text message for participation in the text messaging program or by using our text program at any time, you are agreeing to the Terms and Conditions set forth. These Terms and Conditions may change from time to time.
  2. You can cancel and opt-out of the SMS service at any time. Just text "STOP" to 665600. We will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from 665600. If you want to join again, just text "REG" to 665600 to register like you did the first time and we will start sending SMS messages again.
  3. If, at any time, you need assistance, just text "HELP" to 665600.
  4. As always, message and data rates may apply. Message frequency depends on user. If you have any questions about your text plan or data plan, it's best to contact your wireless provider. For general questions about the services provided by the short code 665600, send an email to

Terms and Conditions for Text Messages Providing Alerts, Notices and/or Promotional Offers

You have subscribed and expressly consented to receive SMS alerts and notifications on your mobile telecommunications device from JEA ("us" or "we" or "our") for purposes of providing you notices and/or alerts regarding your account with us. You acknowledge, understand and agree as follows:

Message frequency depends on user. Message and Data rates may apply. These would be charged by, and be payable by you to your mobile service provider. You acknowledge, understand and agree that we shall not be held liable for any delays in the receipt of our text message to you, as its delivery is subject to effective transmission from your mobile service provider. In addition, if you decide you no longer want to subscribe, you can respond to any text alert and notifications you receive by texting in the word "STOP" to 665600 to cancel.

Messages sent via SMS may not be delivered to you if your phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond the control of your wireless carrier may interfere with message delivery, including the customer's equipment, terrain, and proximity to buildings, foliage, and weather. You acknowledge that urgent alerts may not be timely received and that your wireless carrier does not guarantee that alerts will be delivered. T-Mobile is not liable for delayed or undelivered messages.

Data obtained by us from you in connection with our providing you the text messages as described above may include your cellular number, the name of your mobile service provider, and the date, time and content of the text messages we send you. We may use this information to contact you and to provide the text messages you have requested. If you have any questions regarding the above terms or the types of text messages to be received by you as described above, text "HELP" to 665600. Or, you can contact us at (800) 683-5542.

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