Biltmore C Septic Tank Phaseout Project

Estimated Dates & Work Schedule

Anticipated Start Date: 2019-12-02
Anticipated End Date: 2022-12-31

Project Objective

The City of Jacksonville, working in partnership with JEA, completed a project to eliminate existing septic tank systems while also providing water lines in the Biltmore neighborhood. The intent of the Septic Tank Phase Out program is to improve the quality of life in our communities and to reduce the amount of harmful nutrients that often find their way into the St. Johns River and other local waterways.

The program, jointly funded by the City of Jacksonville and JEA, involved the full installation of water and sewer pipes, proper abandonment of existing septic system(s), connection to the new water and sewer systems and payment of all associated permits and fees at no cost to the property owner. Only after connected to the new water and sewer system were JEA account holders responsible for the monthly water and sewer bill based on the consumption for their individual home or business. 

Property owners were able to choose to keep their existing water well for outside use. If choosing to keep the well for outside irrigation purposes, a backflow prevention device was installed and will require inspection every 2-years by a licensed plumber. This inspection is the responsibility of the property owner. 

Property Owner Participation & Requirements

Eligible property owners were required to complete a Temporary Construction Easement (TCE) allowing JEA and our contractor to perform work on private property to abandon the septic tank(s) and connect the home or business to the new JEA water and sewer lines. View Example Documents Participating Property Owners Will Complete (PDF)

In order for the project to move forward, the City of Jacksonville required the consent of at least 70% of the legal property owners identified within the project limits. The 70% threshold was met for the Biltmore community on July 27, 2017. 

Current Owner Participation - 88%
Approval Threshold

Overall Project Area Map


Free Resources for Customers

JEA has many free resources to help customers conserve on electric and water usage to help our customers lower energy costs. 

Learn more about Ways to Save

Public Town Meetings

The City of Jacksonville and JEA hosted a pre-construction kick-off meeting to discuss plans for this project. This meeting provided the neighborhood with the opportunity to learn more about the project and what can be expected during construction. There was a brief presentation followed by a question/answer and public comment period.

The meeting was be held at the James Weldon Johnson College Preparatory Middle School Cafetorium located at 3276 Norman E. Thagard Boulevard on Wednesday, November 20, 2019 at 6:30 p.m. 

Download the Pre-Construction Kick Off Meeting Presentation (PDF)

Invitations were mailed via U.S.P.S. to property owners and tenants. Additionally, emails were sent to JEA account holders with a valid email address.  

Previous Town Meetings

Property owners were invited to attend two prior town meetings on January 26, 2017 and February 16, 2017, both at James Weldon Johnson College Preparatory Middle School located at 3276 Norman E Thagard Boulevard. View the information presented at those meetings below:

Download the Project Introductory Meeting Presentation (PPT)


Progress Photos


Biltmore Lift Station Photo 1

Biltmore Lift Station Photo 2