Site Restoration

When repairing a utility service we occasionally need to disturb the surrounding area in order to complete the repair, but rest assured we will work hard to restore your neighborhood to its pre-construction condition. The contractors who perform site restoration work for JEA are all handpicked by us because they’re the best at what they do – restoring the concrete, asphalt or landscaping that we’ve had to disturb in order to fix the utility problem.

JEA Contractors Complete an Average of over 6,000 Site Restoration Projects Per year including:

• Asphalt
• Concrete
• Fencing
• Landscaping 

Everbank Field Before and After

Keep Your Door Hanger

JEA workers will always leave behind a door hanger that includes reference numbers and contact information on the back. Those reference numbers will make it easy for you to contact us about the restoration process.

Once the utility service work is complete, a JEA inspector will return to your home in 3 – 5 days to get the site restoration process moving. Three JEA inspectors cover Jacksonville from Baldwin to the Beaches, so they are busy! If you want to call us to ask questions or find out more information, please use the number on the back of your door hanger.

Helpful Tips for Sod Care

Proper watering and care of the sod recently installed at your home or business is essential to its successful establishment (rooting) and continued good health. 

For best results, follow these helpful tips:


  • Mow your new sod after the grass has grown to 3 to 4 inches tall and raise the mower blade to a minimum of 3-inches.
  • Mowing too soon or too low can damage or kill the grass.
  • Cutting new sod higher encourages the grass roots to grow deeper, which shades the root system and helps hold in moisture better.
  • Make sure the grass is dry, as lawnmower blades do not cut as well when wet.
  • Keep your lawnmower’s blade sharpened - it makes for a clean cut across the entire lawn surface. 


  • Put about 1-inch of water on the lawn each time you irrigate (grass will not grow in overwatered soil).
  • Don’t over-fertilize, Wait at least 6-weeks before applying fertilizer to your new sod. Applying fertilizers increases the need for water and could actually burn your grass if not applied properly.


  • In large scale, planned JEA projects, our contractor will assist with watering when working in the project area. However customers are ultimately responsible for watering their own sod.
  • JEA will replace the predominant, pre-existing sod type. In most cases, drought-tolerant Bahia sod or seed is utilized. 
  • Sod neglected by the property owner will not be replaced.
  • The contractor will not water back yards.
  • Sod will only be replaced in areas disturbed by our project.

Example of JEA Site Restoration:

Before and After

What JEA Customers Had to Say

“The crew did a great job fixing our property after a water main break. They were not only thorough, but followed up to make sure I was happy with the job they did. Kudos to them! Thank you,"
Cindy in Ponte Vedra

“The purpose of this memo is to thank you for the sense of urgency and professionalism that JEA displayed with my recent water line break. Additionally I wanted to let you know that the crew did an excellent job with my driveway repair. They were always at my house at the time they said they would be and I am very pleased with the results. The crew went out of their way to make sure I was pleased with the repair. Although no one is happy when this type of thing occurs, I am very pleased with JEA in the way this entire process was handled. Best regards,"
Jimmy in Jacksonville

“I would like to note that I am very pleased with the sod repair work done at my home on behalf of JEA. The crew was very professional & efficient, and the completed work looks fantastic. Glad to know that JEA ensures hiring such competent subcontractors, the private sector could learn to do the same. Thanks,"
Mel in Jacksonville

Before and After

Even Better Power Reliability

JEA's state-of-the-art technology identifies customers and neighborhoods in need of electric reliability improvements.

Learn more about our efforts