Water Outages and Advisories

Water Outages and Boil Water Advisories

Click here to learn more about water outages and what to do during a Boil Water Advisory.


Current Water Outages  

  • None

Current Boil Water Advisories

  • Unplanned BWA 4/17/24 @ 10:30 AM 
    9480 Arlington Expressway - Vision Works and Visionary Eye Associates
    9465 Atlantic Blvd - Olive Garden


Recently Lifted Boil Water Advisories

  • Planned BWA 4/14/24 @ 2:00 PM - BWA Lifted 4/16/24 @ 8:38 AM
    11362 San Jose Blvd -  The Gates Of Olde Mandarin

  • Planned BWA 4/12/24 @ 11:00 PM - BWA Lifted 4/15/24 @ 8:00 AM
    Fetner and Hartigan Periodontics and Implants – 2565 Park St
    Jacksonville Pediatrics – 2606 Park St
    Le Jardin on Park – 2594 Park
    St St Paul Catholic Church and School Riverside – 2609 Park St

  • Unplanned BWA 4/10/24 @ 3:00 PM - BWA Lifted 4/13/24 @  8:36 AM 

    7500 Southside Blvd. – Redeemer Episcopal Church

  • Planned BWA 6/6/2024 @ 8:00 AM - BWA Lifted 4/8/2024 @ 8:32 AM
    Wells Fargo - 1 Independent Dr W

  • Unplanned BWA 4/5/2023 @ 12:30 PM - BWA Lifted 4/7/2024 @ 9:00 AM

    RaceTrac - 10360 Beach Blvd
    Blessed Trinity Catholic School - 10472 Beach Blvd


  • Planned CS BWA 4/1/2024 @ 9:00 AM - BWA Lifted 4/3/2024 @ 8:47 AM
    King Solomon United Baptist Church - 2240 Forest St.
    United Baptist Church - 296 Woodlawn Ave.
    New Galilee Missionary Baptist Church - 425 Woodlawn Ave.



BWA Causes and Recommendations

A precautionary boil water advisory is issued when there is a possibility that the water pressure in the water system dropped to such an extent that bacteria or foreign matter could have entered the water system. This may be caused by one or more of these reasons:

  • A water main break, repair, or system maintenance
  • Damage to water lines or systems due to a storm or hurricane or other event
  • An electrical power outage to a water plant or facility

A mandatory boil water advisory is issued when sample testing has confirmed the presence of microorganisms in the water supply that can cause illness.

Regardless of the type of boil water advisory issued, customers should bring water to a rolling boil for a minimum of one minute prior to using for drinking, food preparation, or cooking during the advisory period. After precautionary BWAs triggered by water outages, main breaks or repairs, it is also recommended that customers flush water lines for three minutes after water returns to remove any air and possible sediments from the lines.
Read Our Recommendations for BWAs 


Sewer/Wastewater Environmental Cautions and Advisory Notices

View Most Recent Environmental Precautions and Possible Sanitary Sewer Overflow Advisories  

Storm Preparation Tip

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