A precautionary boil water advisory is issued when there is a possibility that the water pressure in the water system dropped to such an extent that bacteria or foreign matter could have entered the water system. This may be caused by one
or more of these reasons:
A water main break, repair, or system maintenance
Damage to water lines or systems due to a storm or hurricane or other event
An electrical power outage to a water plant or facility
A notice, on the other hand, means contamination has been confirmed. Expect to be under the advisory or notice for at least 2 days. That is how long it will take to get back another round of samples.
Regardless of the type of boil water advisory issued, customers should bring water to a rolling boil for a minimum of one minute prior to using for drinking, food preparation, or cooking during the advisory period. After precautionary BWAs triggered by
water outages, main breaks or repairs, it is also recommended that customers flush water lines for three minutes after water returns to remove any air and possible sediments from the lines.
Read Our Recommendations for BWAs
Sewer/Wastewater Environmental Cautions and Advisory Notices
Since your water comes from the pristine Floridan aquifer, most of the elements found in it occur naturally. However, we do add a little chlorine to the water to keep it clean as it travels through pipes on the way to your faucet.
JEA’s water quality meets standards demanded by federal and state regulatory agencies - it is safe to drink. Every year, we collect and test over 45,000 samples throughout our service territory for over 100 bacteriological and chemical components to ensure compliance.
The Annual Water Quality Report provides information on JEA’s water treatment systems, any contaminants found in the water, and answers to frequently asked questions.