Water Outages and Advisories

Water Outages and Boil Water Advisories

Click here to learn more about water outages and what to do during a Boil Water Advisory

Current Boil Water Advisories (BWA)

Beginning on the dates below, a Boil Water Advisory will be in effect for the following areas. Not sure if you're affected?
Learn How We Notify Customers of a BWA

  • None

Recently Lifted Boil Water Advisories


  • Nov. 12, 2022 -- 6:30 pm
    Precautionary BWA lifted for customers in the following areas:

    Residents on Ken Knight Drive West 
    Residents on Ken Knight Drive North
    Residents on Ken Knight Drive East
    Residents on Friden Drive
    Residents on Wrico Drive
    Residents of 4229 Moncrief Road West (Calloway Cove Apartments)
    Residents between 4409 – 4603 Moncrief Road West (odd-numbered addresses only)

  • Precautionary BWA 11/4/2022 - BWA Lifted 11/7/22 @ 7:27 AM
    4253 Salisbury Rd - New Life Surgical Associates

  • Precautionary BWA 10/27/2022 @ 8:00 PM
    2023 N Main St - Krystal's

    BWA Causes and Recommendations

    A precautionary boil water advisory is issued when there is a possibility that the water pressure in the water system dropped to such an extent that bacteria or foreign matter could have entered the water system. This may be caused by one or more of these reasons:

    • A water main break, repair, or system maintenance
    • Damage to water lines or systems due to a storm or hurricane or other event
    • An electrical power outage to a water plant or facility

    A mandatory boil water advisory is issued when sample testing has confirmed the presence of microorganisms in the water supply that can cause illness.

    Regardless of the type of boil water advisory issued, customers should bring water to a rolling boil for a minimum of one minute prior to using for drinking, food preparation, or cooking during the advisory period. After precautionary BWAs triggered by water outages, main breaks or repairs, it is also recommended that customers flush water lines for three minutes after water returns to remove any air and possible sediments from the lines.
    Read Our Recommendations for BWAs 

    Sewer/Wastewater Environmental Cautions and Advisory Notices

    View Most Recent Environmental Precautions and Possible Sanitary Sewer Overflow Advisories  

    Storm Preparation Tip

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