Community-Initiated Projects

For those neighborhoods interested, JEA offers programs through the City of Jacksonville's Neighborhood Assessment Program (NAP) for overhead (OH) to underground (UG) conversion of utility lines and for water main extensions. The NAP provides a means for neighborhoods to finance these projects through a special assessment process. 

    Overhead to Underground Conversion Program

    This program focuses on undergrounding overhead electric, telephone, cable television, communication or other overhead distribution line facilities located within the public rights of way in a defined neighborhood boundary. 

    JEA previously identified global supply chain issues related to the sourcing of electric pad mount transformers and other necessary equipment and resources required to construct new underground utility projects including overhead to underground conversion.

    As of June 2026, JEA has resumed overhead to underground utility conversion projects and will maintain the current priority list of projects in the order they were received and those that have obtained the required 2/3 approval from identified property owners within each project area. Click each image below to make bigger. 

    Overhead to Underground Electric Conversion Program FAQ

    Overheard to Underground Electric Conversion Program Infographic

    Water Main Extension Program

    This program focuses on water main extensions located within the public rights of way in a defined neighborhood boundary.