Accessing Multiple JEA Accounts

You can now link multiple JEA accounts in one online account. And it’s pretty easy.

Here’s how you do it:

1. Sign into your account. If you don't have an online account yet, you can create one now.
2. On the left hand side, click “Update Account”.
3. Scroll down to the “Linked Accounts” section.
4. Click “Add Account” and follow the instructions.

Benefits of Linking Your JEA Accounts

When you link an account to your online account, you have the ability or access to:

• See last payment made toward the linked account.
• See the date the last payment was made on the linked account.
• See any amount due (current or previous) on the linked account.
• See the linked account’s due date.
• Request an extension on the linked account.
• Make a payment on the linked account.
• View the linked account’s Utility Tracker portal.
• View 24 months of bill history on linked account.
• View the Daily Usage Graph for the linked account.

Remove Linked Accounts

1. Log into your account.
2. On the left hand side, click “Update Account”. 
3. Scroll down to the “Linked Accounts” section.
4. Locate the account you’d like to unlink.
5. Click the trash can to the right.