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  • Contact Us

    Contact JEA

    Contact us for information about your bill, inquiries regarding our community involvement, or any other questions you may have.

  • Social Media

    Social Media

    JEA is now on social media. We're sharing daily tips, tricks, and alerts to stay safe as well as help you save money and our natural resources!

  • Outage Map

    Utility Outages

    Find out about electrical outages, boil water advisories and water incidents in our four county service territory.

  • Residential Customers

    (904) 665-6000
    (800) 683-5542
    Mon. - Fri., 8:00 a.m. - 7:00 p.m.
    Sat., 8:00 a.m. - 12:00 p.m.

  • Commercial Customers

    (904) 665-6250 
    Mon. - Fri., 8:00 a.m. - 6:00 p.m.
    Sat., Closed will be temporarily unavailable for 30 minutes at approximately 12am Friday April 17 due to system maintenance. We apologize for the inconvenience.