Create a Public Records Request

In the spirit of the Sunshine Law, JEA supports the right of access to public records and places a variety of documents online for public viewing. In Florida, disclosure is the standard unless the Legislature allows an exemption. If there are exemptions within a request, documents are edited accordingly and the statutory reference that necessitates the edit is noted.

If a request involves extensive use of technology or labor, which JEA designates as 30 minutes or more, then a charge for the production of records will be assessed. A good faith estimate will be given to the requester upon receiving a request and must be agreed upon prior to initiating. Payment of the agreed fee amount must be paid prior to receipt of records.

Read more about the Sunshine Law

Special Service Charge

If a request involves extensive use of technology or labor, which JEA designates as 30 minutes or more, then a charge for the production of records will be assessed. The “special service charge” will be calculated based on the actual labor costs of the personnel involved in gathering and duplicating the records and/or any other actual costs. A good faith estimate will be given to the requester upon receiving a request and must be agreed upon prior to initiating. Payment of the agreed fee amount must be paid prior to receipt of records.

Duplication Costs

As authorized by FLA STAT. § 119.07(4), JEA may charge the following for for duplication costs: $0.15 per page; $0.20 per double-sided copies; or the actual cost of duplication if an unusual size or document.

Frequently Requested Information

View Procurement Awards
Request an As-Built Drawing
Billing Records or Past Usage: Call (904) 665-6000 or contact us.

Submit Your Request with GovQA Portal

Visit the Public Records Portal

You may also submit a Public Records Request by contacting us:

• (904) 665-8606
• publicrecords@jea.com
• Mail or in person (Call ahead to make your visit more efficient)
  Public Records Designated Custodian
  21 West Church Street, T-11
  Jacksonville, Florida 32202