Department Contacts

Department Phone/Email
Become a Vendor/Procurement
Cross Connection Control (Backflow)  (904) 665-4410 or  
Electric Reliability Compliance  
Electric Development  
Employment Verification (For Present or Past Employees)
Executive Office
Fats, Oils and Grease Collection Program (904) 665-7404 or
Industrial Pretreatment Program   (904) 665-5326 or
Jacksonville Small and Emerging Business Program (JSEB)
Medical Alerts   (904) 665-6000 
MyWay Prepaid Program (904) 665-2100
Natural Gas Supply for Commercial and Industrial Customers
Neighborhood Construction (904) 665-7500 or  
Plug-in Electric Vehicles
Public Records Request
Recruitment Services  
School Programs (Power Pals), or (904) 665-7068
Tax Department
Telecommunications Device for the Deaf (TDD)
TDD relay services are available through 24 hours a day. Questions about your account can be answered Monday - Friday, 8 a.m. - 7 p.m. and on Saturday, 8 a.m.- noon. You can report a service outage 24 hours a day.
711, or (800) 955-8771
Tree Trimming (904) 665-6050 or
United Way Financial Assistance 211, or (904) 632-0600
Utility Line Location 811, or (800) 432-4770
Water, Irrigation and Sewer Pre-Service (904) 665-5260, or
Water/Sewer Line Location  (904) 665-4403
Water Quality  

P.O. Box 45047
Jacksonville, FL 32232-5047

c/o Correspondence
Department, CC-2
21 W. Church Street
Jacksonville, FL 32202-3155

Overnight Deposit Payment Address:
c/o RCS, CC-3
21 W. Church Street
Jacksonville, FL 32202-3155