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About Us

Northeast Florida’s Not-For-Profit, Community-Owned Utility

We’re located in Jacksonville, Florida, and proudly serve an estimated 420,000 electric, 305,000 water and 230,000 sewer customers in Northeast Florida.

What does “not-for-profit, community-owned” mean? It means that JEA is not owned by investors. JEA was created by the City of Jacksonville to serve those who live here and in the surrounding communities. The sole purpose of our business is to ensure the electric, water and sewer demands of our customers are met, both today and for generations to come. Our goal is to provide reliable services at a good value to our customers while ensuring our areas’ precious natural resources are protected. 

Electric System
JEA owns and operates an electric system with five generating plants, and all transmission and distribution facilities, including over 730 miles of transmission lines and more than 6,500 miles of distribution lines.

JEA is also a joint owner with Florida Power & Light Company (FPL) of a sixth power plant, the St. Johns River Power Park (SJRPP), which is operated by JEA. We also produce 3.2 megawatts from a methane-fueled generating facility at the Girvin Road Landfill and 9.6 megawatts from Trail Ridge Landfill. A 12.6-megawatt solar project came online in 2010. JEA’s total generating capacity is approximately 3,757 megawatts.

Water and Sewer Systems
JEA’s water system consists of 135 artesian wells tapping the Floridan aquifer, which is one of the world's most productive aquifers. Water is distributed through 36 water treatment plants and over 4,200 miles of water lines. More than 3,700 miles of collection lines and seven regional and seven non-regional sewer treatment plants comprise the JEA sewer system.

JEA is committed to improving the water quality of the St. Johns River. Our reclaimed water system, which supplies water for irrigation purposes, reduces nitrogen released to the river because the treatment-enhanced wastewater isn’t put back into the river. Using reclaimed water for irrigation also reduces the demand on the potable water supply taken from the Floridan aquifer.

Board of Directors
Our governing body is made up of a seven-member Board of Directors appointed by the Mayor and confirmed by the City Council. Our Board of Directors then appoints a CEO who selects a top tier of management referred to as the Senior Leadership Team.

As a community-owned utility, we’re not subject to the same state regulations as investor-owned utilities. We are, however, regulated in certain areas of environmental and health matters, power plant location, electric safety and electric rate structure matters. 

JEA Communications

Check out various JEA communications, from online videos and digital billboards, to radio spots and commercials.