- About
- 2021.02.17 JEA Announces New Leadership Team
- 2021.03.11 JEA Receives First Place Safety Award from Florida Municipal Electric Association
- 2021.06.15 JEA Names Theodore B. Phillips Chief Financial Officer
- 2021.07.13 JEA Announces New COO and VP of Financial Services
- 2021.08.17 JEA Builds Out Leadership Team with Hiring of Chief External Affairs Officer
- 2021.09.15 JEA Names New Chief Information Officer, VP of Technical Services
- 2021.09.30 Ricky Erixton, JEA Vice President of Electric Systems, Named to SERC Reliability Board of Directors
- 2021.09.30 Ricardo “Rick” Morales III Appointed to JEA Board of Directors
- 2021.11.03 JEA Receives Statewide Recognition for Programs that Build Community
- 2022.01.06 JEA Names its First Director of Diversity, Equity & Inclusion
- 2022.01.07 JEA Reducing Carbon Emissions with Closure of Plant Scherer Coal-fired Unit
- 2022.01.17 Statement on Holiday Road Sewer Overflow
- 2022.01.27 JEA Names Mark Stultz Vice President, Communications
- 2022.02.11 JEA Honored as Outstanding Utility by Florida Urban Forestry Council
- 2022.04.08 Steven Selders Promoted to JEA Vice President, Application Delivery and Enterprise Architecture
- 2022.04.26 JEA Managing Director & CEO Jay Stowe, Appointed to Electricity Subsector Coordinating Council
- 2022.06.01 JEA Partnering with Customers to be Ready for 2022 Hurricane Season
- 2022.06.08 JEA Announces Next Generation of Customer Experience Delivery
- 2022.06.13 JEA Presents Environmental Stewardship Award to Evoqua Water Technologies
- 2022.07.26 JEA to Suspend Electric, Water Disconnections During Peak of Summer Heat
- 2022.08.27 Precautionary Boil Water Advisory Remains in Effect for Sandalwood Area as JEA Continues Testing
- 2022.08.28 JEA Lifts Boil Water Advisory for Sandalwood Area
- 2022.09.26 JEA Prepares for Hurricane Ian, Response Procedures in Place
- 2022.09.27 JEA Prepared to Respond to Hurricane Ian Impacts
- 2022.09.28 JEA Welcomes Mutual Aid Response to Hurricane Ian
- 2022.09.29 JEA Crews Restoring Power Throughout Jacksonville
- 2022.10.03 JEA Names Pedro Melendez Vice President, Planning, Engineering & Construction
- 2022.10.20 JEA Honors Local Agency Partners for Their Work in the Community
- 2022.11.04 JEA Receives Statewide Recognition for Community Work in Northeast Florida
- 2022.11.08 JEA Prepares for Subtropical Storm Nicole
- 2022.11.11 All Storm Restorations Continue Today; JEA to Lift Limited Emergency Operations
- 2022.12.12 JEA Women's, Men's Teams Win Top Honors at Statewide Water Competition
- 2022.12.20 JEA Offers Tips in Advance of Severe Cold Weather
- 2022.12.24 JEA Offers Tips During Severe Cold Weather
- 2023.01.10 JEA Receives Statewide Recognition for Mutual Aid Work
- 2023.03.06 JEA Receives Statewide Recognition for Safety
- 2023.03.07 New JEA HQ Customer Center to Open April 10
- 2023.04.06 JEA Lineworkers Earn Top Honors at International Lineman’s Rodeo
- 2023.04.25 Community Invited to May 25 Public Forum on Northeast Florida’s Energy Future
- 2023.05.01 JEA Receives Recognition for Commitment to Urban Tree Management
- 2023.05.18 JEA's Long-Range Clean Energy Plan Available to Public
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- Letter from Managing Director and CEO
- Honors and Achievements
- Strategic Focus and Core Values
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- About
- Water Supply
- H2.0 JEA's Purified Water Program
H2.0 JEA's Purified Water Program
JEA provides an estimated 357,000 customers with over 120 million gallons of safe, high-quality drinking water every day. And while we have plenty of water right now, a growing population and economy will increase demand in the future.
However, conservation alone will not assure a sustainable supply for generations to come. JEA is ensuring a sustainable water supply for generations to come.
The video below illustrates how JEA is ensuring a stable water supply source for generations to come.
Water Supply Today
Virtually all the water JEA supplies to customers comes from a vast underground source called the Floridan aquifer. It is our best and most cost-effective source. However, the aquifer is a finite resource and JEA is approaching the permitted withdrawal
limit. Alternate supply is needed in addition to the aquifer to meet the needs of our growing community.
Learn How JEA's Water System Works
Water Supply Options for the Future
There are several possible solutions for ensuring a sustainable water supply in the future. While JEA has already implemented robust conservation initiatives, additional conservation from our customers will be one part of the solution. A second part of
the solution is continued expansion of JEA’s large reclaimed water system where reclaimed water is used for irrigation instead of potable water.
The final part of the solution is alternative water supply. While surface water treatment or desalination are options, they both come with high costs, complexity, and environmental impacts. Another option for JEA, known as H2.0, further purifies available
reclaimed water to drinking water quality. The purified water can then be used recharge the aquifer. Returning water to its source allows JEA to increase production from the existing wells and water treatment plants.

H2.0 Purification Program
The H2.0 program began in 2016 with pilot testing two industry-leading purification technologies. The research was a corporative effort with the St. Johns River Water Management District, focused on identifying sustainable water resources to support the
needs of the State. In 2019, following an extensive evaluation of both technologies, performance and cost, JEA selected the membrane-based purification process for future phases of the program. The membrane-based process consists of membrane filtration
followed by reverse osmosis and ultraviolet advanced oxidation.
The next step is a 1 million-gallon-per-day demonstration facility to showcase the ultra-high purity water and cost-effectiveness of the technology, while engaging the
public and stakeholders in this process. The demonstration facility includes a visitor education center to host the community for tours and tasting of the water. The initial startup includes conveying reclaimed water into the purification process
where the purified water is returned to the reclaimed water system (i.e. it is not used in the potable system). When the purification water meets all Federal and State regulations, it will be used to recharge the aquifer. JEA could then expand the
water purification program to meet the region’s future water needs.
The Benefits of H2.0
H2.0 results in numerous benefits to the community and the environment including:
The H2.0 Purified Water Program offers several potential benefits:
- We will have long-term water supply resiliency and sustainability while protecting the aquifer for future generations.
- We will continue enjoying safe water produced in a cost-effective manner.
- We will utilize this alternative supply to increase production capacity as needed to meet community demands.
- We will continue our commitment to environmental stewarship by maximizing the use of available water resources.
- We will reduce conveyance of water to the St. Johns River while complying with State Legislation sustainability.
- We will maximize the use of available water resources while also reducing the unused volume of water conveyed to the St. Johns River (as required by Senate Bill 64 - Elimination of Non-Beneficial Surface Water Discharge).
At JEA, public health and safety is our highest priority. With H2.0, we continue our role as a leader in ensuring a safe, reliable, locally controlled water supply – essential for healthy environments, robust economies and a high quality of life.
Explore Solutions and Save
Learn about all the ways JEA helps Northeast Florida families, businesses and our community thrive and how we can help you do more.
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Water Conservation
Conserving water at home will save you money. It will also help us to preserve the Floridan aquifer.
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Water Supply
JEA delivers more than 110 million gallons of water each day to our customers. We regularly test the water we send to customers to ensure its safety, as outlined by federal and state regulatory agencies. Our state-of-the-art technology monitors our water supply grid to bring fresh, clean water to your home. We work hard to help our customers learn how to conserve Northeast Florida's most precious resource, the Floridan aquifer, so that we may continue to benefit from it for generations to come.