2015 Report to Customers

JEA maintains a big utility infrastructure to serve you.

Combined, it adds up to enough miles of electric lines to reach Tokyo, enough water pipes to reach Paris and enough sewer pipes to reach Anchorage.

Do you know someone who works for JEA or is a JEA contractor?

8,000 Jobs
were provided by JEA and JEA contractors, both directly and indirectly in its service area in FY15.
$296,964,652
Earned by the NE Florida workforce through jobs generated directly and indirectly by JEA in 2015.
7,593
Community Hours

spent by staff volunteering, giving tours, and speaking to groups and classrooms

$400,000+
Raised by Employees

for United Way of Northeast Florida and Community Health Charities


See our employees in action: JEA Power Pals teach electric safety in classrooms.

Watch Now


A Cleaner River

JEA's 11 wastewater treatment plants substantially reduced nitrogen levels in treated wastewater discharged to the St. Johns.

$2.71 Billion

JEA's 11 wastewater treatment plants substantially reduced nitrogen levels in treated wastewater discharged to the St. Johns.

Learn about the procurement process

68% of customers

enjoy the benefits of a free jea.com account.


What else can you do with a free jea.com account?

Watch Now


2 ways to receive,
6 ways to pay,

and

700 locations to pay

your JEA bill

Learn more

Electric Poles Maintained

for better reliability


9,500

inspected

2,400

inspected

$110 Million

returned to JEA Customers in the form of two 2015 Fuel Fund Credits, which is equal to a

7.3 percent rate decrease

for the 12-month period.


Ever wonder how JEA sets its rates?

Watch Now

$4.6 Million

were provided by JEA and JEA contractors, both directly and indirectly in its service area in FY15.

JEA’s budget is divided into two distinct areas:

Electric and Water/Wastewater.

Learn how the budget is divided

We love hearing from you!

Denise
signed her small business up for MyBudget billing.

Tom
signed up for eBill and pays his bill on jea.com.

Barbara
checks her water usage with the JEA Utility Tracker.

Jorge
combines AutoPay and MyBudget - how convenient!

View Current Outages

}
/uploadedImages/Images/SiteIntercept_Ad_Outage_Reporting.jpg
Report and track any service issue you're experiencing, or monitor the status an electrical outage.

Report and Monitor Outages