We're sorry, online payment is not available on at this time as we make updates to our system to better serve you in the future. To make payments or report a service problem, you may use our automated phone system 24 hours a day by calling (904) 665-6000 or (800) 683-5542. If our phone system is also down, payments may be made in person at any Winn-Dixie store in our service area or at one of our JEA authorized payment-only centers. Click here for locations and hours. We value you as a customer and appreciate your patience.