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Disclaimer and Privacy Policy

The content of JEA’s Internet site is provided for informational purposes only. JEA does not accept any liability to any person for the information or advice which is provided on this site or incorporated into it by reference. The information on JEA’s Internet site is provided on the basis that all persons accessing the site undertake responsibility for assessing the relevance and accuracy of its content. JEA makes no claim as to the suitability, completeness, accuracy or authenticity of the information contained in any external Internet site linked to this site. JEA does not accept any liability to any person for the information or advice which is provided on linked Internet sites or incorporated into them by reference. Nor is a link an endorsement of any product and/or service advertised on a linked Internet site. Under no circumstances, including, but not limited to, negligence, shall JEA be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site.

Any links to Internet sites which are external to this site have been created on the basis that persons accessing the site undertake responsibility for assessing the relevance and accuracy of their content, and are advised to verify all representations, statements and information and obtain independent advice before acting on any information contained in or in connection with said linked Internet sites.

Copyright in the material on this Web site is owned by JEA. You acknowledge and accept that your use of JEA’s Internet site indicates your acceptance of this disclaimer and the following Privacy Statement.

Privacy Statement

Regardless of whether information is provided to JEA by personal visit, mail, e-mail or Web site, it may be considered a public record and subject to disclosure under Florida’s Public Records Laws. Any information deemed confidential and exempt from Florida Statute 119 should be clearly marked.

If you choose to share personal information, such as sending an email, or filling out an electronic form with personal information, the information will be saved for a designated period of time in order to comply with the State of Florida'’s archiving policies. Such information also becomes a public record unless exempted by State or Federal law.

JEA’s Internet site may use session cookies (tokens that remain active until you close your browser) in order to make the site easier to use. You can choose not to accept these cookies and still use the site, but it may take you longer to fill out the same information repeatedly and clicking on the banners will not take you to the correct link. Refer to the help information in your browser software for instructions on how to disable cookies.

Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.

JEA Power Prize Pack Giveaway Official Rules

These Official Rules apply to the JEA Power Prize Pack Giveaway ("Promotion") being conducted by JEA. This Promotion begins Thursday, March 5th, 2015, at 11:00 AM (EDT) and ends on Sunday, March 8th, 2015 at 6:00 PM (EDT) or until all power prize packs have been awarded (the "Promotion Period."). THIS PROMOTION IS VOID WHERE PROHIBITED BY LAW OR REGULATORY ORDER BY THE FLORIDA DEPARTMENT OF AGRICULTURE AND CONSUMER SERVICES. RECEIPT OF THESE OFFICIAL RULES DOES NOT CONSTITUTE ENTRY INTO THE JEA POWER PRIZE PACK GIVEAWAY. ENROLLMENT IN ONE OF JEA’S BILLING AND PAYMENT SERVICES DOES NOT GUARANTEE YOUR CHANCE OF WINNING.


Employees of JEA (permanent or temporary), its respective subsidiaries, affiliates, reward or prize suppliers, and advertising and promotion agencies,and their immediate families (spouse, parents, children and siblings and their respective spouses) and individuals living in the same households of such employees are ineligible to participate.

JEA Customers will be automatically entered into the Promotion by subscribing in one of the following JEA Billing and Payment Programs, in person at JEA’s booth at the Jacksonville Home and Patio Show: MyBudget, AutoPay, or eBill. JEA Customers will automatically be given one entry for each Billing and Payment Program they enroll in. JEA Customers will automatically be given one bonus entry when enrolling in two Billing and Payment Programs and will be given two bonus entries for enrolling in three Billing and Payment Programs. JEA Customers may also enroll in the Promotion by visiting JEA’s booth at the Home and Patio Show and filling out an entry form. Entries submitted by mail or through any method other than those submissions as described in these Official Rules will not be considered valid entries into this Promotion. All entries must be received by 6:00 PM (EDT) on March 8, 2015. JEA will only receive entries into this Promotion through in person enrollment at JEA’s Home and Patio Show booth. LIMIT: A maximum of 5 entries allowed per JEA account holder. All registration/entries become the property of JEA and will not be acknowledged or returned. By entering, each entrant agrees to JEA’s use of his/her personal information as described in JEA’s Privacy/Disclaimers website ( and in these Official Rules.

“Prize(s)”: One JEA Power Prize Pack grand prize winner will receive one of each of the following: Nest Learning Thermostat (x1), Sylvania 10w A19 Soft White LED 2-pack (x3), Phillips 9.5w BR30 Soft White LED Flood Light (x4), Phillips 15w A21 Soft White Dimmable LED (x2), Panasonic Eneloop 2000mAh AA Rechargeable Batteries (8-pack) (x1), Panasonic Eneloop 2000mAh AA Rechargeable Batteries (4-pack) with Charger (x1), Lepow Moonstone 6000mAh External Battery Pack (x1), AmazonBasics Portable Bluetooth Speaker (x1), AmazonBasics 4 port USB 3.0 Hub (x1), Belkin Conserve Switch Energy-Saving Surge Protector w/ Remote (x1). Two JEA Power Prize Pack runner-up winners will receive one each of the following: Sylvania 10w A19 Soft White LED 2-pack (x3), Phillips 9.5w BR30 Soft White LED Flood Light (x4) , Phillips 15w A21 Soft White Dimmable LED (x2), Panasonic Eneloop 2000mAh AA Rechargeable Batteries (8-pack) (x1), Panasonic Eneloop 2000mAh AA Rechargeable Batteries (4-pack) with Charger (x1), Lepow Moonstone 6000mAh External Battery Pack (x1), AmazonBasics 4 port USB 3.0 Hub (x1).The Approximate Retail Value for the grand prize is $572.71 (U.S. Dollars) and the Approximate Retail Value for each runner-up prize is $239.30 (U.S. Dollars). No installation is provided with the Prize(s).

Winning entries will be chosen at random by Friday, March 13, 2015. The odds of winning depend upon the total number of actual eligible entries received. Only the above-referenced Prizes will be awarded in this Promotion.

Within 24 hours of the random drawing, JEA will contact the winners using the information provided in the JEA Customer account or the entry form. JEA will contact winners via phone and email. Each winner must claim the JEA Power Prize Pack in person from JEA’s Customer Center located at 21 West Church Street, Jacksonville, Florida 32202 during its regular business hours. Each winner may be required to verify ownership of a winning entry through presentment of JEA’s notification of winning entry and valid photo identification. A Prize will be forfeited if the recipient is in non-compliance with these Official Rules or if the selected potential recipient cannot be contacted, provides incorrect email or mailing address, is ineligible, fails to claim the Prize by March 30, 2015, or if the Prize notification is returned as undeliverable. In the event a winner forfeits a Prize, JEA will choose another winning entry from the pool of validly submitted entries. No cash equivalent or exchange of prizes is permitted. Acceptance of a Prize constitutes permission for JEA to use a winner’s name, voice, likeness, along with his or her address (city and state); and the right to use and publish their entries, proper name, and any statements made or attributed to such winner (collectively, the “Attributes”) in any and all media, unless prohibited by law. This includes, but is not limited to, media now known or hereafter devised, without notice, review or approval, in perpetuity and throughout the universe for advertising and promotional purposes in connection with this Promotion without further compensation, and releases JEA from all claims arising out of the use of such Attributes.

By entering this Promotion, Participants agree to be bound by these Official Rules.

By participating in this Sweepstakes, all entrants hereby agree and each entrant hereby remises, releases and forever discharges and agrees to indemnify and hold harmless JEA and JEA’s officers, directors, employees and agents (“JEA Affiliates”) from any and all liability, claims, actions, and damages sustained or incurred by participation in the Promotion and the receipt and use of any prize(s) awarded (if any) arising in any manner whatsoever, including but not limited to an act or omission, whether negligent, intentional or otherwise caused by JEA or JEA Affiliates. Neither the JEA nor the JEA Affiliates make any warranty, representation or guarantee, express or implied, in fact or in law, relative to the use of the prizes including, without limitation, quality, merchantability and fitness for a particular purpose. In accepting the Prize from JEA, winning Participants shall release JEA, and its officers, directors, and employees from any injuries, damages or losses of any kind including death that may arise out of the participation in this Promotion or out of the acceptance, use, misuse or possession of the Prizes.

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