Our electric outage map updates every 5 minutes (Tip: Refresh your browser for the most current outage results). Please note that the outage map does not reflect water or sewer projects or disruptions. For the most up-to-date information about water and sewer issues please call (904) 665-6000.
Please Note: You will need to login to your JEA online account to utilize the online reporting capability. If you don’t have access to your account you can call us at (904) 665-6000 24 hours a day, seven days a week to report an outage or service problem. Depending on when you call, you may need to use our interactive phone system, but rest assured someone will respond to your service problem right away.