Environmental Incident Reporting

JEA makes it a practice to keep the public informed of incidents that occur that may have impacted the environment. JEA will repair pipes or equipment, and clean up the area accordingly and report the event to the proper agencies. This page will contain all events that are reported to federal, state, or local agencies, as well as sanitary sewer overflow events that do not meet reportable pollution release requirements.

Information Regarding Reported Pollution Incidents

On July 1, 2017, Section 403.077, Florida Statutes, regarding public notification of pollution incidents went into effect. The Statute requires an operator of an installation at which a reportable pollution release occurred to provide a report to Florida Department of Environmental Protection (FDEP) within 24 hours after its discovery. FDEP will make available on its website all notices received.

Sanitary Sewer Overflows (SSO) for This Month - Last update 5:30 p.m., September 20, 2017

A Sanitary Sewer Overflow occurs when sewage (or wastewater) overflows from the sewer collection system. This means that sewage has come out of a broken pipe, manhole or pump station, rather than staying within the collection pipes and being sent to the wastewater treatment plants. 

About Sanitary Sewer Overflows

SSO Events reported to the Florida Division of Emergency Management State Watch Office (SWO)

All releases that impact waters of the State, exceed 1,000 gallons in volume, or may cause a potential threat to public health or the environment will be called in to SWO within 24 hours.


3942 Moncrief Rd.

September 19, 2017 at 3:50 p.m.

Estimated Gallons Released: TBD

Preliminary Cause:  Equipment Damage

Action Taken:  Vacuumed, cleaned and limed area.  Signs posted.  Sampling to be conducted.

5051 Kimbrell Dr. E.

September 18, 2017 at 5:30 p.m.

Estimated Gallons Released:  TBD

Preliminary Cause:  Equipment Damage

Impact to Waterway:  Fishing Creek

Action Taken:  Repaired pipe. Signs posted.  Sampling conducted on 9/20.

6062 Zinnia Ave.
September 17, 2017 at 11:00 a.m.
Estimated Gallons Released: 1800
Preliminary Cause:  Cave-in
Impact to Waterway:  Ribault River
Action Taken:  Posted signs.  Sampling to conducted on 9/18.  Waterway has returned to background conditions.

12735 Gran Bay Parkway
September 9, 2017 at 10:56 a.m.
Estimated Gallons Released: 1000 
Preliminary Cause: Equipment Failure
Impact to Waterway: None
Action Taken: Repaired equipment, washed down and recovered released wastewater.

1555 Millcoe Road
September 8, 2017 at 3:00 p.m.
Estimated Gallons Released: 363,500
Preliminary Cause: Equipment Failure
Impact to Waterway: None
Action Taken: Washed down and recovered released wastewater

Hurricane Irma had catastrophic statewide impacts, including historic rainfall, unprecedented river surges and flooding. JEA has identified the following incidents that resulted during these extreme conditions.

11952 Harmony Dr.
September 15, 2017 at 1:53 p.m.
Estimated Gallons Released: 1,500
Preliminary Cause: Equipment damage
Impact to Waterway: None
Action Taken:  Signs posted.  

Morse Ave and Firestone
September 15, 2017 at 1:53 p.m.
Estimated Gallons Released: 29,000
Preliminary Cause: Equipment damage
Impact to Waterway: Fishing Creek
Action Taken:  Signs posted.  Sampling conducted on 9/16, 9/18, 9/19 and 9/20.

3549 Riverside Ave.
September 13, 2017 at 12:30 p.m.
Estimated Gallons Released: 13,000
Preliminary Cause: Equipment Failure
Impact to Waterway: St. Johns River
Action Taken:  Signs posted. Sampling conducted on 9/15 and 9/18.  Waterway has returned to background conditions.

6000 Wellington Place Ln.
September 13, 2017 at 9:13 a.m.
Estimated Gallons Released: 30
Preliminary Cause: Water Inflow
Impact to Waterway: Pottsburg Creek
Action Taken:  Signs posted.  Sampling of waterway conducted on 9/13 and 9/15. Waterway has returned to background conditions.

1990 Greenwood St.
September 13, 2017 at 6:30 a.m.
Estimated Gallons Released: 70
Preliminary Cause: Power Outage
Impact to Waterway: St. Johns River
Action Taken:  Signs posted. Sampling of waterway conducted on 9/15 and 9/18.  Waterway has returned to background conditions. 

5640 101st St.
September 13, 2017 at 2:55 a.m.
Estimated Gallons Released: 256,000
Preliminary Cause: Power Outage
Impact to Waterway: Tributary to Fishing Creek
Action Taken:  Signs posted.  Sampling of waterway conducted 9/14, 9/16, 9/17, 9/18, 9/19 and 9/20. 

521 Bridge Creek Dr. S.
September 13, 2017 at 2:24 a.m.
Estimated Gallons Released: 500
Preliminary Cause: Water Inflow
Impact to Waterway: Kentucky Branch Creek
Action Taken:  Signs posted.  Sampling of waterway conducted 9/14.  Waterway has returned to background conditions.

7106 Balboa Road
September 13, 2017 at 2:15 a.m.
Estimated Gallons Released: 10,000
Preliminary Cause: Equipment Failure
Impact to Waterway: Ditch to St. Johns River
Action Taken:  Signs posted.  Sampling of waterway conducted on 9/14, 9/16 and 9/18. Waterway has returned to background conditions.

9456 Pickwick Dr.
September 13, 2017 at 12:30 a.m.
Estimated Gallons Released: 37,000
Preliminary Cause: Power Outage
Impact to Waterway: St. Johns River
Action Taken:  Signs posted.   Sampling of waterway conducted on 9/15 and 9/18.  Waterway has returned to background conditions.

7535 International Village
September 12, 2017 at 11:01 p.m.
Estimated Gallons Released: 107,000
Preliminary Cause: Power Outage
Impact to Waterway: Strawberry Creek
Action Taken:  Signs posted.  Sampling of waterway conducted on 9/13, 9/14, 9/16, 9/18, 9/19 and 9/20.  Waterway has returned to background conditions.

1999 West 25th Street
September 12, 2017 at 10:20 p.m.
Estimated Gallons Released: 50
Preliminary Cause: Water Inflow
Impact to Waterway: Moncrief Creek
Action Taken:  Signs posted.  Sampling of waterway conducted on 9/14.  Waterway has returned to background conditions.

5391 Lamar Dr.
September 12, 2017 at 10:15 p.m.
Estimated Gallons Released: 50
Preliminary Cause: Power Outage
Impact to Waterway: Ortega River
Action Taken:  Signs posted.  Sampling of waterway conducted on 9/13.  Waterway has returned to background conditions.

12493 Anesworth Ct.
September 12, 2017 at 9:30 p.m.
Estimated Gallons Released: 22,000
Preliminary Cause: Water Inflow
Impact to Waterway: Pond
Action Taken:  Signs posted.  Sampling conducted 9/16, 9/17, 9/18 and 9/19.  Waterway has returned to background conditions.

8825 Arbor Breeze Lane
September 12, 2017 at 9:00 p.m.
Estimated Gallons Released: 4,000
Preliminary Cause: Power Outage
Impact to Waterway: Ortega River
Action Taken:  Signs posted.  Sampling of waterway conducted on 9/13.  Waterway has returned to background conditions.

861214 N Hampton Club
September 12, 2017 at 8:21 p.m.
Estimated Gallons Released: 58,000
Preliminary Cause: Equipment Failure
Impact to Waterway: Marsh
Action Taken:  Signs posted.    

331 Laurina Street
September 12, 2017 at 5:35 p.m.
Estimated Gallons Released: 48,600
Preliminary Cause: Water Inflow
Impact to Waterway: Tributary
Action Taken:  Signs posted.  Sampling of waterway conducted on 9/14.  Waterway has returned to background conditions.

12276 Rouen Cove Dr.
September 12, 2017 at 5:08 p.m.
Estimated Gallons Released: 6,200
Preliminary Cause: Water Inflow
Impact to Waterway: Rushing Branch Creek
Action Taken:  Signs posted.  Sampling of waterway conducted on 9/15. Waterway has returned to background conditions.

4516 Morrison St.
September 12, 2017 at 4:05 p.m.
Estimated Gallons Released: 10,100
Preliminary Cause: Water Inflow
Impact to Waterway: St. Johns River
Action Taken:  Signs posted.  Sampling conducted on 9/15 and 9/18.  Waterway has returned to background conditions.

6101 Strawflower Rd.
September 12, 2017 at 4:05 p.m.
Estimated Gallons Released: 55,300
Preliminary Cause: Water Inflow
Impact to Waterway: Ribault River
Action Taken:  Signs posted. Sampling of waterway conducted on 9/14, 9/16, 9/18, and 9/19.  Waterway has returned to background conditions.                

6305 Stetler Dr.
September 12, 2017 at 3:50 p.m.
Estimated Gallons Released: 10,900
Preliminary Cause: Water Inflow
Impact to Waterway: Pottsburg Creek
Action Taken:  Signs posted.  Sampling of waterway conducted on 9/13 and 9/15.  Waterway has returned to background conditions.

6893 Howalt Ct. N.
September 12, 2017 at 3:24 p.m.
Estimated Gallons Released: 35,300
Preliminary Cause: Water Inflow
Impact to Waterway: St. Johns River
Action Taken:  Signs posted.  Sampling conducted on 9/15 and 9/18.  Waterway has returned to background conditions.

3732 Robert Scott Drive W.
September 12, 2017 at 3:00 p.m.
Estimated Gallons Released: 20,700
Preliminary Cause: Water Inflow
Impact to Waterway: Little Pottsburg Creek
Action Taken:  Signs posted.  Sampling of waterway conducted on 9/13. Waterway has returned to background conditions.

11636 Starfish Ave.
September 12, 2017 at 1:48 p.m.
Estimated Gallons Released: 61,700
Preliminary Cause: Water Inflow
Impact to Waterway: Pond
Action Taken:  Signs posted.  

2924 Mangrove Ave.
September 12, 2017 at 1:48 p.m.
Estimated Gallons Released: 29,700
Preliminary Cause: Water Inflow
Impact to Waterway: Pond
Action Taken:  Signs posted.  

2809 5th Street W.
September 12, 2017 at 1:46 p.m.
Estimated Gallons Released: 7,000
Preliminary Cause: Water Inflow
Impact to Waterway: Roadside Ditch Action Taken:  Signs posted.  

 6316 Victoria Park Ct.
September 12, 2017 at 11:51 a.m.
Estimated Gallons Released: 33,400
Preliminary Cause: Water Inflow
Impact to Waterway: Pottsburg Creek
Action Taken:  Signs posted. Sampling of waterway conducted on 9/13 and 9/15.  Waterway has returned to background conditions.

10600 Lem Turner
September 12, 2017 at 11:44 a.m.
Estimated Gallons Released: 100
Preliminary Cause: Water Inflow
Impact to Waterway: Trout River
Action Taken:  Signs posted. Sampling of waterway conducted on 9/15. Waterway has returned to background conditions.

4092 Portsmouth Ave.
September 12, 2017 at 11:44 a.m.
Estimated Gallons Released: 100
Preliminary Cause: Water Inflow
Impact to Waterway: Trout River
Action Taken:  Signs posted. Sampling of waterway conducted on 9/13 and 9/15.  Waterway has returned to background conditions.

4085 University Blvd N.
September 12, 2017 at 11:34 a.m.
Estimated Gallons Released: 25,300
Preliminary Cause: Power Outage
Impact to Waterway: Christopher Creek
Action Taken:  Signs posted. Sampling of waterway conducted on 9/16.  Waterway has returned to background conditions.

679 Cottage Hill Dr. E.
September 12, 2017 at 11:30 a.m.
Estimated Gallons Released: 246,000
Preliminary Cause: Water Inflow
Impact to Waterway: Tiger Creek

Action Taken:  Signs posted.  Sampling conducted on 9/14, 9/16, 9/18, 9/19 and 9/20.

9783 Riddle Road
September 12, 2017 at 11:15 a.m.
Estimated Gallons Released: 3,500
Preliminary Cause: Broken Force Main
Impact to Waterway: Marsh
Action Taken:  Signs posted.  

 15854 Bainbridge Dr.
September 12, 2017 at 10:36 a.m.
Estimated Gallons Released: 69,500
Preliminary Cause: Water Inflow
Impact to Waterway: Seaton Creek
Action Taken:  Signs posted. Sampling of waterway conducted on 9/13.  Waterway has returned to background conditions.

3020 Secret Woods Trail W.
September 12, 2017 at 12:00a.m.
Estimated Gallons Released: 38,500
Preliminary Cause: Water Inflow
Impact to Waterway: Pottsburg Creek
Action Taken:  Signs posted. Sampling of waterway conducted on 9/13 and 9/15.. Waterway has returned to background conditions.

4000 Spring Park Rd.
September 12, 2017 at 12:00a.m.
Estimated Gallons Released: 10,200
Preliminary Cause: Power Outage
Impact to Waterway: Little Pottsburg Creek
Action Taken:  Signs posted. Sampling of waterway conducted on 9/13.  Waterway has returned to background conditions.

9465 Beauclerc Cove Rd.
September 12, 2017 at 12:00a.m.
Estimated Gallons Released: 24,600
Preliminary Cause: Power Outage
Impact to Waterway: Tributary to St. Johns River
Action Taken:  Signs posted. Sampling of waterway conducted on 9/15 and 9/18.  Waterway has returned to background conditions.

7150 Civic Club Road
September 11, 2017 at 12:00a.m.
Estimated Gallons Released: 43,600
Preliminary Cause: Water Inflow
Impact to Waterway: Little Trout River
Action Taken:  Signs posted. Sampling of waterway conducted on 9/14.  Waterway has returned to background conditions.


7015 Hanson Drive
September 11, 2017 at 4:30 p.m.
Estimated Gallons Released: 86,000
Preliminary Cause: Power Outage
Impact to Waterway: Wills Branch Creek
Action Taken:  Signs posted. Sampling of waterway conducted on 9/17.  Waterway has returned to background conditions.

7732 Merrill Road
September 11, 2017 at 12:00 a.m.
Estimated Gallons Released: 100
Preliminary Cause: Water Inflow
Impact to Waterway: Strawberry Creek
Action Taken:  Signs posted. Sampling of waterway conducted on 9/13, 9/14, 9/16, 9/18, 9/19 and 9/20.  Waterway has returned to background condtions.

847 Hickory Hill
September 11, 2017 at 12:00a.m.
Estimated Gallons Released: 150
Preliminary Cause: Water Inflow
Impact to Waterway: Wills Branch Creek
Action Taken:  Signs posted. Sampling of waterway conducted on 9/14.  Waterway has returned to background conditions.

220 Mercer Circle S.
September 11, 2017 at 12:00 a.m.
Estimated Gallons Released: 29,700
Preliminary Cause: Water Inflow
Impact to Waterway: Christopher Creek
Action Taken:  Signs posted. Sampling of waterway conducted on 9/14.  Waterway has returned to background conditions.

9721 Chirping Way
September 11, 2017 at 12:00 a.m.
Estimated Gallons Release: 2,600
Preliminary Cause: Power Outage
Impact to Waterway: Pond
Action Taken:  Signs posted.

San Jose Blvd and Morvenwood Rd.
September 11, 2017 at 12:00 a.m.
Estimated Gallons Released: 1,000
Preliminary Cause: Water Inflow
Impact to Waterway: Miramar Creek
Action Taken:  Signs posted. Sampling conducted on 9/14.  Waterway has returned to background conditions.

3421 Indian Creek Blvd.
September 11, 2017 at 12:00 a.m.
Estimated Gallons Released: 100
Preliminary Cause: Power Outage
Impact to Waterway: Marsh
Action Taken:  Signs posted. 

8118 Vermanth Rd.
Estimated Gallons Release: 100
Preliminary Cause:  Water Inflow
Impact to Waterway: Strawberry Creek Action Taken:  Signs posted.  Sampling of waterway conducted on 9/13, 9/14, 9/16, and 9/18. Waterway has returned to background conditions.

74 Baisden Rd.
September 11, 2017 at 12:00 a.m.
Estimated Gallons Released: 100
Preliminary Cause: Power Outage
Impact to Waterway: Broward River
Action Taken:  Signs posted. Sampling of waterway conducted on 9/15.  Waterway has returned to background conditions.

111247 Beacon Dr.
September 11, 2017 at 12:00a.m.
Estimated Gallons Released: 1,000
Preliminary Cause: Power Outage
Impact to Waterway: St. Johns River
Action Taken:  Signs posted. Sampling conducted on 9/15 and 9/18. 

8052 Arlington Expressway
September 11, 2017 at 12:00 a.m.
Estimated Gallons Released: 17,000
Preliminary Cause: Power Outage
Impact to Waterway: Strawberry Creek
Action Taken:  Signs posted. Sampling of waterway conducted on 9/13, 9/14, 9/16, 9/18, 9/19 and 9/20. Waterway has returned to background conditions.

4526 Detaille St.
September 11, 2017 at 12:00a.m.
Estimated Gallons Released: 190,000
Preliminary Cause: Power Outage
Impact to Waterway: Ribault River
Action Taken:  Signs posted. Sampling of waterway conducted on 9/14, 9/16 and 9/18.  Waterway has returned to background conditions.

12583 Arrowleaf Dr.
September 11, 2017 at 12:00 a.m.
Estimated Gallons Released: 19,100
Preliminary Cause: Power Outage
Impact to Waterway: Mt. Pleasant Creek
Action Taken:  Signs posted. Sampling conducted on 9/13.  Waterway has returned to background conditions.

5565 Bristol Bay Ln.
September 11, 2017 at 12:00 a.m.
Estimated Gallons Released: 8,500
Preliminary Cause: Water Inflow
Impact to Waterway: Pond
Action Taken:  Signs posted. Sampling conducted on 9/13.  Waterway has returned to background conditions.

8104 Argyle Forest Blvd.
September 11, 2017 at 12:00 a.m.
Estimated Gallons Released: 25,700
Preliminary Cause: Water Inflow
Impact to Waterway: Ortega River
ction Taken:  Signs posted.  Sampling of waterway conducted on 9/13.  Waterway has returned to background conditions.

9441 Beauclerc Cove Rd.
September 11, 2017 at 12:01 a.m.
Estimated Gallons Released: 100
Preliminary Cause: Power Outage
Impact to Waterway: Strawberry Creek
Action Taken:  Signs posted.  Sampling of waterway conducted on 9/15 and 9/18.  Waterway has returned to background conditions.

1058 Wilderland Drive
September 11, 2017 at 12:01 a.m.
Estimated Gallons Released: 30
Preliminary Cause: Power Outage
Impact to Waterway: Mt. Pleasant Creek
Action Taken:  Signs posted.  Sampling of waterway conducted on 9/13.  Waterway has returned to background conditions.

1647 Brookview Drive S
September 11, 2017 at 12:01 a.m.
Estimated Gallons Released: 2000
Preliminary Cause: Power Outage
Impact to Waterway: Ginhouse Creek
Action Taken:  Signs posted.  Sampling of waterway conducted on 9/13, 9/15 and 9/17.  Waterway has returned to background conditions.

10828 Hampton Road
September 11, 2017 at 3:15 a.m.
Estimated Gallons Released: 330,000
Preliminary Cause: Power Outage
Impact to Waterway: Deep Bottom Creek
Action Taken:  Signs posted.  Sampling of waterway conducted on 9/13 and 9/15. Waterway has returned to background conditions.

1245 Reclamation Dr.
September 11, 2017 at 11:50 p.m.
Estimated Gallons Released: 300,000
Preliminary Cause: Power Outage
Impact to Waterway: None
Action Taken:  Signs posted. The spill was contained on site and recovered.  

SSO Events reported to Local Agencies (Florida Department of Environmental Protection - Northeast District, COJ-Environmental Quality Division) 

All releases between 50-999 gallons are reported to local agencies.
September 14, 2017 - 1119 Knobb Hill - 100 gallons
September 14, 2017 - 2117 West Quay Rd. - 100 gallons
September 13, 2017 - 1001 Meadowview Ln. - 100 gallons
September 12, 2017 - 7844 Gregory Dr. - 100 gallons
September 12, 2017 - 1139 Lynwood Loop - 60 gallons

Minor SSO Events

JEA reviews all SSO events to determine cause and apply corrective action.  Minor events are those of less than 50 gallons that do not cause a potential threat to public health or the environment.  Minor events do not require external reporting however, they will also be listed to provide transparency of all releases.

September 18, 2017 - 1139 Lynwood Loop - 40 gallons

Other Events Reported To The State Watch Office

1825 Mill Creek Rd.
September 12, 2017 at 4:30 p.m.
Transformer: Estimated Gallons Released - TBD
Preliminary Cause: Transformer Equipment Failure
Impact to Waterway: Strawberry Creek
Action Taken: Sight to be assessed.

Partially Treated Wastewater
As a result of Hurricane Irma, a number of JEA wastewater plants experienced treatment impacts resulting in partially treated wastewater, including temporary loss of disinfection at the 4 plants listed below.   The partially treated effluent was discharged offsite to state surface waters.  JEA aggressively deployed assets and people to restore normal operations.  All disinfection systems are back in operation.  

September 11, 2017 - District II WRF (1840 Cedar Bay Road, Jacksonville, FL, 32218) lost disinfection for approximately 7 1/2 hours. 
September 11, 2017 - Arlington East WRF (1555 Milcoe Road, Jacksonville FL 32225) lost disinfection for approximately 2 1/2 hours 
September 11, 2017 - Mandarin WRF (10828 Hampton Road Jacksonville FL 32257) lost disinfection for less than 1 hour 
September 12, 2017 - Blacks Ford WRF (1245 Reclamation Drive, Jacksonville FL 32259 - St. Johns County) lost disinfection for approximately 2 hours

Events in Calendar Year 2017

Archived Environmental Pollution Incidents (PDF)

Always Be in the Know
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