- My Account
- Account Name Changes
- Changes in Account Holder
- Claim Resolution
- Deposit and Connection Fees
- JEA Credit Score
- Medical Alerts
- Reclaimed Water Inspection Fee
- Service Charges
- Service Reconnection
- Social Security Numbers
- Collections, Disconnections, and Unauthorized Utility Use
Save time, reduce your carbon footprint, and limit your risk of identity theft by receiving electronic bill notifications and making payments securely online. With JEA eBill you'll receive an email notification each month when your bill is ready to be viewed.
- Under Bill Delivery Options, select "Enroll in eBill," then click Submit.
- Once you have enrolled in eBill, visit our Alerts Center so you can choose to receive alerts by text or email when your bill is ready, when your bill due date is a few days away, and much more!
- Your next JEA bill will arrive by email at about the same time you would normally expect to receive your bill. You will no longer receive a paper bill.
If you don’t have an online account, you can register for a jea.com account now - it's fast and free!
Make Payments Using Your Preferred Method
Once you've enrolled in JEA eBill, your monthly bill will be sent to the email address associated with your account. Choose to make your payment online, by phone, by mail, at a neighborhood payment center, or at the JEA Office Downtown.
Advantages of eBill
- Secure - Unlike regular mail, which can be lost or stolen, JEA eBill notifications are delivered directly to your email inbox.
- Stay Organized - It can be tedious tracking paper statements. JEA’s eBilling system allows 24 months of previous statements to be viewed online at any time. No need for excess papers on your desk or kitchen table.
- Environmentally Friendly - eBill subscribers help us conserve trees, as well as the water and energy needed to manufacture paper.
No Paper Towels or Wipes in the Toilet
Remember, only toilet paper and human waste should go down your toilet. Flushing anything else, including paper towels, can damage JEA’s wastewater system and create dangerous (and disgusting) blockages called fatbergs.