Add New Utility Services Online

As an existing JEA customer, you can start service at a new address any day of the week, except Sundays and on holidays, and you can schedule your desired start date up to 30 days in advance*.

This can be convenient during a move, if you own or rent more than one property, or if you want to turn on services at an existing address.

Next-day service may not be available for new homes because of installation or inspection requirements. 

Add Service to an Existing Account

If you are not already a JEA customer, please use our New Customer Online Application.

*Utility service is provided to you on a credit arrangement. You are billed for water, sewer and/or electricity after you have used it. As a result, credit must be established by every applicant before service can start. 

Pay Your Bill Closer to Home

Is it time to pay your bill? Don't worry about coming all the way downtown.

See All JEA-Authorized Payment Locations