Employee Volunteers: Connecting With the Communities We Service

JEA has a diverse and talented pool of team members who volunteer thousands of hours throughout the year to help with community nonprofit organizations like HabiJax, USO, Feeding Northeast Florida, Salvation Army, First Coast No More Homeless Pets and many more. JEA team members are our strongest connection to the communities we serve.

Volunteer Spotlight of the Month (April 2024)

 

 

JEA’s April volunteer of the month is Alicia Bailey. A senior manager of customer contacts, Alicia has been with JEA for a year. In her role, she leads and supports a team of JEA Customer Advisors, who provide in-person, phone, and email support to nearly one million customers.

Alicia says she actively volunteered in every community she has lived in since childhood, and continuing her dedication to service at JEA is important to her.

“I was motivated to continue to volunteer at JEA because it gave me an opportunity to get to know the citizens of Jacksonville, as well as improve the city, one event at a time,” she said.

In her years of volunteering, Alicia’s most memorable moment with JEA’s community service opportunities has been the Salvation Army event in December and seeing the impact that giving had on families within our community.

Alicia says she would encourage every JEA employee to volunteer, and she often brings her family to many community service events.

“I enjoy sharing information, or resources, that may help someone get to a better place in their life,” she said. “Selfless service is the most underrated agent of change.”.

Request JEA Volunteers for Your Community Project

If you would like to have JEA's employee volunteers help with your nonprofit's project, please fill out the form provided below. Our Employee Volunteer Program Advisory Committee will review your information and get back to you as soon as possible. JEA corporate volunteer projects are reviewed and selected by the committee, in order to ensure projects support the communities where we work and live.  

* Contact Name: * Contact Email: * Organization Name: * Executive Director: * Organization Address: * Program Name: * Date of Activity: * Phone: Fax: Description of volunteer activity: * Volunteers Requested: * Hours Requested: Please provide the following information about your organization: Organization's Mission Statement: Brief statement of the history of your organization, number of people assisted annually and geographical service area: How will you measure the effectiveness of your volunteer project with your targeted clients?

Program Guidelines

Eligibility Requirements
JEA Employee Volunteer Program will consider projects submitted by organizations that are public sector organizations such as a city agency, a city department, a regulatory agency or that have a tax‐exempt classification under sections 501 (c) (3) or 170 (c) of the United States Internal Revenue Code.

Participation Considerations
JEA Employee Volunteer Events must be driven by the needs of the community, collaborative projects between non‐profit organizations in the JEA service area, accessible/open to the public, and be received a minimum of (4) four weeks prior to the scheduled event date.

Ineligible Projects or Groups
The following individuals or groups may not be considered for JEA Employee Volunteer Events: Individuals, political, labor, religions, fraternal or sports groups; fundraising events with the exception of United Way, Community Health Charities and Black History Month (PA 10500 BM 135 FUND RAISING); projects that are outside of the JEA service area; any organization that discriminates on the basis of race, color, sex, religion, national origin, age, disability or veteran status; any organization that conducts itself in an unethical, illegal or immoral manner.

Application Process
Request forms will be reviewed by the JEA Employee Volunteer Program Advisory Committee on a quarterly basis. All applicants will be notified of the acceptance/declination of their request within 4 weeks of being reviewed. Project suggestions submitted by employees will also be reviewed by the advisory committee.

Disclaimer
The purpose of these guidelines is to provide overall guidance and direction to prospective companies interested in having JEA volunteers engaged in mutually-agreed upon volunteer efforts. These guidelines are intended for guidance only, and do not constitute, either implicitly or explicitly, a binding contractual or personnel agreement. JEA reserves the exclusive right to change any of these policies at any time and to expect adherence to the changed policy. Changes to or exceptions from these policies may only be granted by the Volunteer Program Manager or an authorized JEA representative, and must be obtained in advance and in writing. Areas not specifically covered by these policies shall be determined by the Volunteer Program Manager.

Cancellation Policy
JEA is committed to serve our customers and community and will do our best to fulfill scheduled activities. However, it may be necessary to postpone or cancel said activities due to circumstances beyond the Company’s control. JEA reserves the right to cancel events including but not limited to volunteer activities, ambassador events, facility tours, workshops and seminars due to work related demands, inclement weather, natural disaster, fire, destruction, war, governmental order, quarantine and administrative evacuation (i.e., bomb threats), safety concerns or other forces or events outside of the Company’s control.

Volunteer Safety and Work Environment
Safety is the number one priority for JEA and their employees who engage with volunteer services. An appropriate activity and worksite shall be established prior to the enrollment of any volunteer. This worksite shall contain necessary facilities, equipment, and space to enable the volunteer to effectively and comfortably perform their duties. JEA reserves the right to decline any volunteer activities that they deem as a risk to employees, including the ability to request JEA’s Safety Department, if applicable, to inspect and make recommendations for the worksite, in order for JEA employees to volunteer.

Policy for Minors Engaged with Volunteer Activities
Volunteers who have not reached 18 years of age must have the written consent of a parent or legal guardian prior to volunteering and be accompanied by parent or legal guardian, employed by JEA, during volunteer activity. The volunteer services assigned to a minor should be performed in a nonhazardous environment and should comply with all appropriate requirements of child labor laws.

Policy for Company Liability Release Waivers and/or Consent Requiring Employee Signature and/or Authorization
Company agrees to provide a copy of any document requiring employee signature or authorization for volunteer work to be performed in advance of the volunteer activity a minimum of twenty (20) business days for review by JEA. JEA reserves the right to make requested revisions as needed prior to the activity for mutual agreement between both parties.

I have read and agree to the Program Guidelines above.  

*(501 (c) (3) or 170 (c) of the United States Internal Revenue Code)