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FAQs
Top 5 Frequently Asked Questions:
  • I am having problems logging inarrow
  • What if I need more time to pay my bill?arrow
  • I am a new customer, how do I start service?arrow
  • Where are the job descriptions of the position I am applying for located?arrow
  • Does JEA restore power to one side of town before another?arrow
Frequently Asked Questions:
  • What are all these charges on my bill?arrow
  • I recently had a leak, can I receive a credit?arrow
  • How do I find out what utility company serves my area?arrow
  • I am a new customer, how do I start service?arrow
  • I am having problems logging inarrow
  • What if I need more time to pay my bill?arrow
  • What is the best browser to use for viewing the website?arrow
  • When do I get my deposit back?arrow
  • Where do I call for utilities line location before I dig?arrow
  • Why are you increasing my deposit?arrow
  • Why is my bill so high? It wasn’t last year.arrow
Jea.com will be temporarily unavailable for 30 minutes at approximately 12am Friday April 17 due to system maintenance. We apologize for the inconvenience.