FAQs

Boil Water

Frequently Asked Questions:
  • What is a water outage?arrow
  • When are boil water advisories issued?arrow
  • What other special situations would cause JEA to issue boil water advisories?arrow
  • What should customers do when they received a boil water notice from JEA?arrow
  • What if it is not possible to boil water due to a lack of electricity (e.g. hurricane power outages)?arrow
  • What do restaurants do when a boil water advisory is issued by JEA?arrow
  • Why are boil water advisories issued?arrow
  • How often do laboratory results indicate the water is not really safe?arrow
  • What agencies have jurisdiction over boil water advisories?arrow
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