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- 2021.02.17 JEA Announces New Leadership Team
- 2021.03.11 JEA Receives First Place Safety Award from Florida Municipal Electric Association
- 2021.06.15 JEA Names Theodore B. Phillips Chief Financial Officer
- 2021.07.13 JEA Announces New COO and VP of Financial Services
- 2021.08.17 JEA Builds Out Leadership Team with Hiring of Chief External Affairs Officer
- 2021.09.15 JEA Names New Chief Information Officer, VP of Technical Services
- 2021.09.30 Ricky Erixton, JEA Vice President of Electric Systems, Named to SERC Reliability Board of Directors
- 2021.09.30 Ricardo “Rick” Morales III Appointed to JEA Board of Directors
- 2021.11.03 JEA Receives Statewide Recognition for Programs that Build Community
- 2022.01.06 JEA Names its First Director of Diversity, Equity & Inclusion
- 2022.01.07 JEA Reducing Carbon Emissions with Closure of Plant Scherer Coal-fired Unit
- 2022.01.17 Statement on Holiday Road Sewer Overflow
- 2022.01.27 JEA Names Mark Stultz Vice President, Communications
- 2022.02.11 JEA Honored as Outstanding Utility by Florida Urban Forestry Council
- 2022.04.08 Steven Selders Promoted to JEA Vice President, Application Delivery and Enterprise Architecture
- 2022.04.26 JEA Managing Director & CEO Jay Stowe, Appointed to Electricity Subsector Coordinating Council
- 2022.06.01 JEA Partnering with Customers to be Ready for 2022 Hurricane Season
- 2022.06.08 JEA Announces Next Generation of Customer Experience Delivery
- 2022.06.13 JEA Presents Environmental Stewardship Award to Evoqua Water Technologies
- 2022.07.26 JEA to Suspend Electric, Water Disconnections During Peak of Summer Heat
- 2022.08.27 Precautionary Boil Water Advisory Remains in Effect for Sandalwood Area as JEA Continues Testing
- 2022.08.28 JEA Lifts Boil Water Advisory for Sandalwood Area
- 2022.09.26 JEA Prepares for Hurricane Ian, Response Procedures in Place
- 2022.09.27 JEA Prepared to Respond to Hurricane Ian Impacts
- 2022.09.28 JEA Welcomes Mutual Aid Response to Hurricane Ian
- 2022.09.29 JEA Crews Restoring Power Throughout Jacksonville
- 2022.10.03 JEA Names Pedro Melendez Vice President, Planning, Engineering & Construction
- 2022.10.20 JEA Honors Local Agency Partners for Their Work in the Community
- 2022.11.04 JEA Receives Statewide Recognition for Community Work in Northeast Florida
- 2022.11.08 JEA Prepares for Subtropical Storm Nicole
- 2022.11.11 All Storm Restorations Continue Today; JEA to Lift Limited Emergency Operations
- 2022.12.12 JEA Women's, Men's Teams Win Top Honors at Statewide Water Competition
- 2022.12.20 JEA Offers Tips in Advance of Severe Cold Weather
- 2022.12.24 JEA Offers Tips During Severe Cold Weather
- 2023.01.10 JEA Receives Statewide Recognition for Mutual Aid Work
- 2023.03.06 JEA Receives Statewide Recognition for Safety
- 2023.03.07 New JEA HQ Customer Center to Open April 10
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- 2020.08.01 JEA Prepares for Hurricane Isaias
JEA Prepares for Hurricane Isaias
Jacksonville, FL – JEA Senior Leadership has been closely monitoring Hurricane Isaias. As of this morning, JEA CEO Paul McElroy ordered JEA’s Emergency Operations Center (EOC) to open at Level 4 status. At this level, the EOC will perform around-the-clock storm monitoring and release scheduled communications to internal teams, field crews and customers with pertinent storm updates.
Currently, all areas of the organization are prepared for Hurricane Isaias. Essential employees are on standby, all generators and backup pumps have been mobilized, and locations that may need additional support have been identified.
JEA encourages all residential and commercial customers to prepare now for possible storm-related impacts, including outages. Customers can visit jea.com/storm to learn how to prepare for dangerous storms and find other important resources, including how to sign up for outage alerts and update their contact information. To report outages, visit jea.com/outage or call (904) 665-6000. Customers who have enrolled in outage alerts also can text “OUT” to MyJEA (69532) to report their outage.
Regardless of the impact Hurricane Isaias has on Northeast Florida, JEA will continue to employ COVID-19 safety measures already in place for daily operations in its response. These include required wearing of masks, social distancing and limiting numbers of workers in spaces. Customers should expect slightly longer-than-normal outage restoration times as JEA field crews apply this extra layer of safety to their work.
JEA plans for storm readiness year-round. In May, during JEA’s annual storm exercise, teams discussed preparation and response related to before, during and post-storm tasks, as well as COVID-19 impacts on essential employees.
Customers should visit jea.com/storm and JEA’s Facebook and Twitter pages for the latest updates on Hurricane Isaias.
JEA is a not-for-profit, community-owned utility located in Jacksonville, Florida, proudly serving an estimated 478,000 electric, 357,000 water, 279,000 sewer customers and 15,000 reclaimed water customers. JEA is not owned by investors. It was created by the City of Jacksonville to serve those who live in Jacksonville and in the surrounding communities. The sole purpose of JEA’s business is to ensure the electric, water and sewer demands of its customers are met, both today and for generations to come with the goal to provide reliable services at the best value to our customers while ensuring our areas’ precious natural resources are protected.
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Learn about all the ways JEA helps Northeast Florida families, businesses and our community thrive and how we can help you do more.
When a storm knocks out power to our area, we work as quickly as safety permits to restore service so your life can get back to normal. And with your help, we can make this process happen even more smoothly and efficiently.