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- 2021.02.17 JEA Announces New Leadership Team
- 2021.03.11 JEA Receives First Place Safety Award from Florida Municipal Electric Association
- 2021.06.15 JEA Names Theodore B. Phillips Chief Financial Officer
- 2021.07.13 JEA Announces New COO and VP of Financial Services
- 2021.08.17 JEA Builds Out Leadership Team with Hiring of Chief External Affairs Officer
- 2021.09.15 JEA Names New Chief Information Officer, VP of Technical Services
- 2021.09.30 Ricky Erixton, JEA Vice President of Electric Systems, Named to SERC Reliability Board of Directors
- 2021.09.30 Ricardo “Rick” Morales III Appointed to JEA Board of Directors
- 2021.11.03 JEA Receives Statewide Recognition for Programs that Build Community
- 2022.01.06 JEA Names its First Director of Diversity, Equity & Inclusion
- 2022.01.07 JEA Reducing Carbon Emissions with Closure of Plant Scherer Coal-fired Unit
- 2022.01.17 Statement on Holiday Road Sewer Overflow
- 2022.01.27 JEA Names Mark Stultz Vice President, Communications
- 2022.02.11 JEA Honored as Outstanding Utility by Florida Urban Forestry Council
- 2022.04.08 Steven Selders Promoted to JEA Vice President, Application Delivery and Enterprise Architecture
- 2022.04.26 JEA Managing Director & CEO Jay Stowe, Appointed to Electricity Subsector Coordinating Council
- 2022.06.01 JEA Partnering with Customers to be Ready for 2022 Hurricane Season
- 2022.06.08 JEA Announces Next Generation of Customer Experience Delivery
- 2022.06.13 JEA Presents Environmental Stewardship Award to Evoqua Water Technologies
- 2022.07.26 JEA to Suspend Electric, Water Disconnections During Peak of Summer Heat
- 2022.08.27 Precautionary Boil Water Advisory Remains in Effect for Sandalwood Area as JEA Continues Testing
- 2022.08.28 JEA Lifts Boil Water Advisory for Sandalwood Area
- 2022.09.26 JEA Prepares for Hurricane Ian, Response Procedures in Place
- 2022.09.27 JEA Prepared to Respond to Hurricane Ian Impacts
- 2022.09.28 JEA Welcomes Mutual Aid Response to Hurricane Ian
- 2022.09.29 JEA Crews Restoring Power Throughout Jacksonville
- 2022.10.03 JEA Names Pedro Melendez Vice President, Planning, Engineering & Construction
- 2022.10.20 JEA Honors Local Agency Partners for Their Work in the Community
- 2022.11.04 JEA Receives Statewide Recognition for Community Work in Northeast Florida
- 2022.11.08 JEA Prepares for Subtropical Storm Nicole
- 2022.11.11 All Storm Restorations Continue Today; JEA to Lift Limited Emergency Operations
- 2022.12.12 JEA Women's, Men's Teams Win Top Honors at Statewide Water Competition
- 2022.12.20 JEA Offers Tips in Advance of Severe Cold Weather
- 2022.12.24 JEA Offers Tips During Severe Cold Weather
- 2023.01.10 JEA Receives Statewide Recognition for Mutual Aid Work
- 2023.03.06 JEA Receives Statewide Recognition for Safety
- 2023.03.07 New JEA HQ Customer Center to Open April 10
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- Electric Safety
Many of our employees work in dangerous jobs, around electricity and at industrial facilities. We take electric safety seriously and we want you to, as well. We hope the information here will help you enjoy the benefits of reliable electricity safely.
If You Encounter a Down Power Line
If you’re in a car accident involving a power pole and a downed power line, call 911 and stay inside your car until help arrives. The power line could still be energized and if you step out, your body will become a path for the electricity. If you witness an accident involving power lines, do not approach to help. You could be electrocuted. Call 911.
If you see a downed wire from a power pole not involved in an accident, call the City of Jacksonville at (904) 630-CITY.
Electric Safety at Home and the Office
- If an electric wire falls on a metal fence, stay away. The fence could be energized. Call 911.
- Never try to heat a room with an oven, stove or clothes dryer. Small children, especially, can get burned.
- Frayed wires can spark electrical fires. Covering the fray with electric tape is not a fix. You need to buy a new appliance.
- Overloaded electrical outlets are a major cause of residential fires. Appliances that consume more watts than an outlet can handle can cause things to overheat and spark a fire.
- Set up your space heater on a level surface away from foot traffic and never go to bed with it on. According to the Consumer Product Safety Commission, 300+ people die each year in fires caused by space heaters. Don't be one of them.
- Keep electric cords from becoming trip hazards. If you must place them across a floor or walkway, always tape them down.
- If you have an outlet or a light switch that’s warm to the touch, we recommend you call an electrician. You may have problems with your electrical wiring that could cause a fire.
- Protect your children and your pets. Cover unused wall outlets with plastic safety caps. While you’re at it, cover the unused outlets in your power strips, too.
- Consider switching to LED lights for your Christmas tree. They use less electricity and don’t get as hot as your incandescent ones. We recommend that you use EnergyStar qualified light strings.
- Never force a plug into an outlet if it doesn’t fit. It could shock you or start a fire. And don’t overload an outlet either. Overloaded outlets cause nearly 6,000 fires a year in the U.S.
- Portable generators come in handy after a storm, but they do pose risks to you, your family and to JEA workers. Learn how to operate a portable generator safely.
- Call 811 several days before you dig to have your electric and water lines marked, and prevent the need to call 911 because you hit an electric line.
- Electricity and water do not mix. Keep small electric appliances such as fans and hair dryers away from wet pool decks and wet pool locker rooms. Never operate electric equipment when you are standing in even a little bit of water.
- Hold on to helium-filled mylar balloons. If metallic balloons are released and drift into power lines, they can cause power outages.
- Keep drones and flying toys away from power lines. Getting a drone or model plane stuck in a power line can seriously damage it and potentially harm you. Power lines will also be damaged and could cause an outage.
- Look up. Be aware of overhead power lines when working in your yard. Always know where the lines are located when carrying or setting up a ladder too, or when using long-handled pool-cleaning tools.
- Never run electric cords under rugs or carpeting. If the cord becomes frayed and sparks a fire, it will take longer to notice.
Explore Solutions and Save
Learn about all the ways JEA helps Northeast Florida families, businesses and our community thrive and how we can help you do more.
Call Before You Dig
Florida law requires anyone digging for landscaping or construction, whether you’re planning to dig yourself or hiring a professional, to call 811 before digging.
As your utility provider, JEA makes sure tree limbs and other vegetation doesn’t grow into or blow into the power lines and cause outages all year long and especially during storms.