- Advanced Technology Meters
- Exceleron honors JEA with 2016 President’s Award for Special Recognition
- J.D. Power 2016 Electric Utility Business Customer Satisfaction Study
- JEA Receives Mayor’s Environmental Award
- JEA Water/Wastewater Team Takes Home Top Honors
- JEA Wins Top Honors at Water Environment Federation Competition
- JEA’s Cybersecurity Efforts Receive National Recognition
- Lineman Rodeo
- Melissa Dykes Recognized
- Paul McElroy, Ultimate CEO
- Awards Meeting Agendas and Minutes
- Bid Forms
- Bid Responses
- Bid Results
- Jacksonville Small Emerging Business Program
- Look Up an Invoice
- Local Discharge Limits
- National Pretreatment Program Regulations
- Pretreatment Program Compliance Forms
- Pretreatment Program, Permits, Surveys and Applications
- Commercial Reclaimed Water
- Reclaimed Water
- Sanitary Sewer Overflows
- Sanitary Sewer Smoke Testing
- St. Johns River
- Wastewater Treatment Process
- Fire Hydrants as an Accessible Water Source
- Frequent Water Questions
- Water Facilities
- Benefits of Public Power
- Government Relations
- Real Estate Services
Information About JEA
JEA is located in Jacksonville, Florida, where we proudly serve an estimated 458,000 electric, 341,000 water and 264,000 sewer customers.
Northeast Florida’s Not-For-Profit, Community-Owned Utility
JEA is not owned by investors. It was created by the City of Jacksonville to serve those who live here and in the surrounding communities. The sole purpose of our business is to ensure the electric, water and sewer demands of our customers are met, both today and for generations to come. Our goal is to provide reliable services at the best value to our customers while ensuring our areas’ precious natural resources are protected.
Approximately half of JEA’s electric revenues come from its residential customers, the other half from our 50,000 commercial and industrial customers. The commercial and industrial market segments also account for about one-third of the water and wastewater revenue.
Further details can be found by reading: Jacksonville City Charter, Article 21.
JEA owns and operates an Electric System with five generating plants, and all transmission and distribution facilities, including over 745 circuit miles of transmission lines and more than 6,760 miles of distribution lines.
JEA also purchases energy from several solar sites located across the service territory, including Jacksonville Solar, a 100-acre site on the City's westside, utilizing 200,000 solar panels. In 2016, JEA sold 14.5 million megawatt hours of energy.
Water and Sewer Systems
JEA’s Water System consists of 134 artesian wells that tap into the Floridan aquifer. Water is distributed through 37 water treatment plants and over 4,449 miles of water lines. In fiscal year 2016, sales in the water & sewer divisions measured 36.3 million kgals.
Wastewater is collected from a four county area through more than 3,898 miles of wastewater collection lines and is treated at 11 wastewater treatment plants.
JEA is committed to improving the water quality of the St. Johns River. Our Reclaimed Water System supplies highly-treated water for irrigation. It reduces the amount of nitrogen released to the river because the treatment-enhanced wastewater isn’t put back into the river. Using reclaimed water for irrigation also reduces the demand on the potable water supply taken from the Floridan aquifer. JEA uses 227 miles of reclaimed water lines to distribute reclaimed water to some 8,361 reclaimed water customers.
Board of Directors
JEA's governing body is made up of a Board of Directors appointed by the Mayor and confirmed by the City Council. Our Board of Directors then appoints a CEO who selects a top tier of management referred to as the Senior Leadership Team.
As a community-owned utility, we’re not subject to the same state regulations as investor-owned utilities. We are, however, regulated in certain areas of environmental and health matters, power plant location, electric safety and electric rate structure matters.
The Energy Authority
JEA is a founding member of The Energy Authority (TEA), which was created in August 1997 to represent its member utilities in the sale and purchase of wholesale electricity. Today, TEA membership consists of 39 public power utilities across the country.
Learn More About TEA
Check out various JEA Communications, from eNewsletters, to magazine ads and TV commercials.
Step into JEA's Outage Center
Need to report or monitor an outage? Do it right here.