JEA Storm Center - Who is Responsible for What

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If you have damage where the electric wires attach to your house, you must get a licensed electrician to make repairs before we can restore power to your house.

Other repair for which the homeowner is responsible includes:

Damage to the weatherhead (for houses with overhead lines) (B)
Damage to the riser (C)
Damage to the meter can (the metal case surrounding the meter) (D)

Note: Any repairs to the weatherhead, riser or the meter can and its contents must be made by a licensed electrician. Call JEA at (904) 665-6000 should you have any questions.

JEA is responsible for:

JEA will repair or replace damaged service lines, whether overhead or underground, up to the point where the lines attach. (A)
Damage to the actual meter (E)

A: Service Lines
B: Weatherhead
C: Riser
D: Meter Can
E: Meter

Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.