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Home > Q and A with JEA > Archive >

Q and A with JEA - Saturdays at 1 p.m. on News/Talk Radio WOKV, AM 680 & 106.5 FM

Program Topic Archive

January 21
Learn how to save money by using your windows, and learn about programmable thermostats and chemicals used in utility pole replacements.

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January 14
JEA's Brian Pippin is on the show as the winners of the JEA Home Energy Makeover Contest are announced.

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January 7
JEA Technical Advisor Gary Harrison is on the show to talk about home energy audits, as well as insulation, rebates and other JEA programs.

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December 31
Get the facts on myths and misunderstandings and learn how to protect yourself from scams aimed at JEA customers by outside groups.

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December 17
Find out how to make sure those electronic gadgets you're getting for Christmas can be used efficiently. Other topics include water quality, billing problems and incandescent light bulb legislation.

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December 10
JEA Project Outreach Coordinator Greg Corcoran joins the show to talk about ongoing and upcoming JEA construction projects around town.

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November 26
Dave McKee, JEA's manager of pollution prevention programs, is on to talk about JEA's FOG (fats, oils and greases) program.

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November 19
JEA customer service representative Robert Growcock is on the show to answer questions about your bill.

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November 12
It's time to get your home ready for winter. Learn about insulation and mylar products that will keep your home comfortable without inflating your bill.

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November 5
Learn about changes that are coming to jea.com that will make it easier for customers to track their usage. Also, a reminder about watering restrictions.

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October 29
JEA's Brian Pippen fills in and talks about ways to save with JEA's Home Efficiency Investment Curve.

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October 22
JEA CEO Jim Dickenson is on the show to discuss rates, solar panels, conservation and sewage regulations.

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October 15
The hosts discuss energy vampires and take calls about energy usage and payment fees.

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October 8
Within the past couple years JEA customers have received about 27,000 rebates worth more that $2 million. Learn more about JEA's rebate and grant programs.

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October 1
Learn about how homebuyers can obtain information on past water and electrical usage at the home they're about to buy.

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September 24
JEA's David Reed joins the show to talk about the Home Energy Makeover Contest and the Fall Home & Patio Show.

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September 17
JEA's Gary Harrison is on the show to talk about energy audits JEA can conduct on your home or business that will save you money on your electric bill.

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September 10
Learn about the Home Energy Makeover contest, in which two winners will get energy improvements to their home worth up to $10,000.

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September 3
It's the height of hurricane season, and JEA's Gerri Boyce talks about hurricane preparedness, both before, during and after a storm.

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August 27
JEA's Deb Beaver stops by to talk about JEA's commercial business endeavors.

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August 20
Learn about solar power and JEA's net metering program, as well as wind power, insulation and paperless billing.

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August 13
Learn about a variety of different rebates you can get on replacing or servicing your air conditioning unit.

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August 6
JEA’s David Reed talks about how to save money by properly insulating your home or business.

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July 30
JEA’s Brian Pippin talks with Jane McIntosh of Catholic Charities, which administers JEA’s Neighbor to Neighbor program.

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July 23
A light bulb expert discusses the future of lighting your home.

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July 16
Learn about JEA’s new water and sewer projects around town from Robert Kermitz.

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July 9
Learn about an efficient way to cool off a two-story house and about JEA’s Savings Without Sacrifice program.
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July 2
Learn about the latest JEA rebate programs and information on the latest JEA plant technology.
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June 25
JEA CEO Jim Dickenson is in the studio to talk about consumptive use permits.
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June 18
JEA's Robert Growcock talks about irrigation fees and branch office fees.
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June 11
Christian Smith of the American Red Cross talks about what to do before and after a hurricane.
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June 4
Hurricane season is here. Find out what you can do to prepare yourself and your home for the possibility of a big storm.
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May 28
Learn about your options for making a payment, receiving a payment extension and how much it costs to refill your pool
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May 21
Some do's and don'ts for getting your house in shape for the summer.
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May 14
May is the peak month for water usage. Learn how to conserve.
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May 7
Did you know half your electric usage is to run your heating and A/C systems?
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April 30
Maintaining, using and repairing your AC system.
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April 23
Energy conservation and Earth Day.
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April 16
Saving money with compact fluorescent lightbulbs (CFLs).
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April 9
Water quality, solar power and upcoming JEA events.
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April 2
All about street lights.
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March 26
Water conservation.
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March 19
Guest host Brian Pippin discusses water leak issues.
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March 12
Watering restrictions and filling up a new swimming pool.
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March 5
JEA CEO Jim Dickenson answers questions.
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February 26
Director of Residential Customer Relationships Robert Growcock.
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February 19
Managing the tree canopy and providing electrical service.
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February 12
Irrigation basics and JEA's LawnSmart program.
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February 5
Planning spring plantings:
Learn how to put the right plant in the right place.
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January 29
JEA makes it our business to help your business keep utility costs down.
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January 22
How you can save money using your windows.
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January 15
JEA projects around town.
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January 8
The most common reasons for high utility bills.
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January 1
Does a ceiling fan really cool the air? Myths and Misunderstandings.
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December 25  
Help those struggling to pay their utility bill through our Neighbor to Neighbor program.
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December 18  
JEA CEO Jim Dickenson answers questions.
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December 11
JEA experts explain how we’ve reduced outages by increasing reliability.
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December 4 
Customer care experts answer questions about payment options, charges and more.
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November 27 
Tune in for helpful hints to keep holiday decorations and guests from draining your electricity and water budget.


November 20 
JEA kicks off new rebate programs this month for homeowners who choose to increase the energy efficiency of their homes.
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November 13 
It’s time to get your home ready for winter. 
Sealing and insulating your home will keep you comfortable without raising your thermostat and electricity usage. 
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November 6
  
Which energy efficiency improvements give you the best bang for the buck?
We’ve put together a Home Efficiency Investment Curve to help you decide where to start.
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October 30
  
Time is running out on the federal energy efficiency tax credits. 
Purchases must be made by 12/31.We’ll talk about qualifying products.
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October 23 
Not all audits cost you money. In fact, a JEA energy or water audit can save you money. 
Tune in to find out the most common issues found during these audits. 
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October 16 
Every week we hear great questions from our listeners.
 Let’s revisit the Top 5 and uncover some energy myths while we’re at it. 
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October 9
Energy Efficiency Month and our show’s first anniversary!
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October 2
We’ll discuss JEA’s rates and what affects them.
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September 25
Renewable Energy: Learn more about the solar power JEA uses and other solar programs.
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September 18
Want to go “green” but not sure where to start? The Green Team Project’s Sarah Boren will show you the way.
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September 11
Don’t let the weather cause big swings in your JEA bill. Learn how MyBudget can help make your bill more predictable. 
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September 4
We’re only halfway through hurricane season! Let’s talk about hurricane preparation, both ours and yours.
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August 28 
New energy-efficiency programs. Learn about JEA’s upcoming Demand Side Management programs.
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August 21 
Need someone to interpret your JEA bill? Customer care experts will answer questions about payment options, charges and more.
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August 14
JEA works with local agencies to help customers who are having difficulty paying their utility bill. Join us as we discuss this growing challenge.
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August 7 
Ask the CEO. JEA CEO Jim Dickenson is back in the studio to answer your questions. 
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July 31
Green remodeling.

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July 24
Savings without sacrifice.

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July 17
Want to keep your cool this summer?
Before you crank up the AC this summer, crank up the volume on this show to learn cost-saving tips.
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July 10
Climate change is affecting more than temperature.
We’ll look at how new regulations will affect you and your utility bill.
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July 3
Ever wonder what we're up to in your neighborhood?
JEA is constantly working on improvement projects and today is the day for you to ask about them.
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June 26
Thinking about a home makeover?
Find out how you can go green when you remodel.
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June 19
Fresh water is a natural resource we can't afford to take for granted.
We’ll discuss the price environmental regulations is placing on water costs.
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June 12
Restoring electric, water and sewer services following a storm takes coordination and patience.
We'll go step-by-step through the process so you can be prepared.
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June 5
It's hurricane season.
Are you ready?
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May 29
JEA plans your electric needs 10, 20 and even 30 years out.
We'll discuss our electric generation plans so that we can meet future demand.
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May 22
Are you thinking about investing in solar for your house or business?
We're going to shed some light on JEA's solar programs.
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May 15
May is the month where lawns get watered the most.
Increase your irrigation IQ with help watering tips.
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May 8
There are many ways to pay your JEA bill.
We'll discuss the options that fit your needs best.
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April 24
Every day is Earth Day at JEA.
Find out what JEA is doing and what you can do to protect the earth.
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April 17
Need someone to interpret your JEA bill?

Customer care experts will answer questions about payment options, charges and more..
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April 10
JEA CEO Jim Dickenson
is back in the studio to answer your questions.
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April 3
Streetlights make us feel safer and allow us to move around more easily at night.

Tune in and we’ll shed some light on things you might not know about our city’s more than 150,000 streetlights.
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March 27
Ever think about where your water will come from in 10, 20 or even 30 years?

Learn about our water source and how we plan for the future for this valuable resource.
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March 20
Don’t flush your hard-earned money down the drain.

Fix those leaks and go high efficiency.
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March 13
Spring Forward

Daylight-saving time signals a time change and this year it also signals a change in watering restrictions back to two days per week.
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March 5
Ask Jim

JEA CEO Jim Dickenson is back in the studio to answer your questions.
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February 27
Tree trimming and planting

Jacksonville has an extensive tree canopy and 6,000 miles of electric lines. What you need to know before you plant a tree.
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February 20
Renewable energy sources are getting a lot of attention.

Listen to hear about JEA’s renewable program including our current projects and our goals.
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February 13
Now’s the time to start planning your spring plantings.

Join us to learn how to put the right plant in the right place.
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February 6
What is your irrigation IQ?

JEA LawnSmart experts answer your lawn watering questions.
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January 30
A green house isn't just for growing plants.

Find out how you can make your house green with building techniques.

January 23
A high bill can be frustrating, especially if you don’t know why it is so much.

We’re going to go through some of the most common reasons for high utility bills.
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January 16
Here's a window of opportunity -- how you can save money using your windows.

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January 9
JEA makes it our business to help your business when it comes to keeping utility costs down.

Join in as we answer your business questions.
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January 2
Need someone to interpret your JEA bill?

Customer care experts will answer questions about payment options, charges and more.
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Information Links

December 26
The ABCs of Attic Insulation

JEA is filling in the gap on attic insulation. Join us to learn about types, the amount needed and actual cost savings.
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December 19
Ask Jim

Have a burning question? Go right to the top… JEA's CEO Jim Dickenson answers your questions live.
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December 12
The Dollars and Cents of Climate Change

Climate change is affecting more than temperature. Learn how new regulations will affect you and your utility bill.
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December 5
Frequently Asked Questions

JEA answers more than 5,000 questions a day. We’ll discuss the most commonly asked questions and the answers.
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November 28
Fats, oils and grease… oh, my. Time to put your drain on a diet.

Find out why putting grease down your drain in unhealthy.
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November 21
Don’t let cold weather wreak havoc on your pipes and plumbing.

Learn simple tips to prevent headaches will saving water and money.
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November 14
It’s time to ready for winter.

Heating and air conditioning account for 50 percent of your electric bill. Find out how a seasonal checkup can save you money.

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November 7
Don’t let holiday decorations or guests drain your energy and water budget.

Tune in for helpful hints on how not to blow your utility budget during the holidays.
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October 31
Not all audits cost you money.

In fact, a JEA energy or water audit can save you money. Tune in to find out the most common issues during an energy or water audit.
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Information Links

  • Home Energy Audits
    Find out what to check for and do your own home energy audit by watching our online video, request an energy audit DVD or schedule a JEA home energy auditor to check your home.

October 24
Need someone to interpret your JEA bill?

Customer care experts will answer questions about payment options, charges and more.
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Information Links

  • How to Read Your JEA Bill
    An online version of a JEA bill with detailed explanations of all charges, taxes and fees.
  • Payment Options Guide
    A complete list of ways to pay your JEA bill including how to find the JEA authorized payment only location nearest you.
  • Diagnosing a High Bill (internal link)
    JEA energy and water auditors have identified some commonly encountered problem areas that account for most spikes in the consumption of electricity and water, and how to avoid them.

October 17
What does lint have to do with your electric bill?

Tune in to learn the top 10 ways to save on your utility bill.
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October 10
Need a new air conditioning unit? How about a $1500 tax credit?

Tune in to find out what tax credits are available for energy efficient home improvements.
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Information Links

October 3
Does a ceiling fan really cool the air? Myths and Misunderstandings:

Get the facts and save some cash.
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